White / blank screen when opening sandbox
I have a sandbox with Odin Automation 6.0.
When I open my sandbox either by using the
http://a.company.apsdemo.org:8080 URL or the 'Go to CP' link on developer portal, I get to a blank page.
In some cases
pem services on Operations Automation management node fail to start automatically.
You can log in to the Operations Automation management node via SSH (the main sandbox host, 'a.company.apsdemo.org') and start these services manually.
Password for user
root is the one that was specified during sandbox deployment.
pau service should be started, and then the
[root@mn ~]# service pau start Starting pau oom_adj modified Waiting pau to start: [ OK ] [root@mn ~]# service pem start Starting pleskd: Starting sc chief [success] 1.06 Starting sc ppm [success] 0.429 Starting sc OpenAPI [success] 0.464 ... Starting sc BMBridge [success] 0.339 start succesfull
If this happens often and your sandbox was deployed earlier than February 2016 try redeploying your sandbox. New deployment procedure contains a fix that should eliminate this behavior.
If this happens with sandboxes deployed later than Feburary 2016 please report such cases to support.