Symptoms
Azure CSP provisioning order fails with the error:
Service Creation Failed: Parallels Operations Automation error #system exception, ID 'IDL:omg.org/CORBA/UNKNOWN:1.0' TAO exception, minor code 0 (unhandled c++ exception in server side, unspecified errno), completed MAYBE .
The following API request is being sent to OA:
Mar 11 20:17:38 linmn.test.provider.tld : DBG [openapi:1.2.3.4:1461 1:11263:f10fcb70 OpenAPI ]: [ OpenAPI::LogMethodCalls::process] ===> ENTRY Mar 11 20:17:38 linmn.test.provider.tld : INF [openapi:1.2.3.4:1461 1:11263:f10fcb70 OpenAPI ]: ==>>> Executing OpenAPI method 'pem.activateSubscription' with parameters: [{ 'account_id' => 1000001234, 'parameters' => [ { 'var_name' => 'aps_defaults_azure', 'var_value' => 'azuretest1', }, ], 'resource_limits' => [ { 'resource_id' => 1006313, 'resource_limit64' => '-1', }, ], 'service_template_id' => 901, 'subscription_id' => 7654321, 'subscription_name' => 'Azure CSP', 'txn_id' => '216602867', } ]
Cause
Subdomain form is not configured according to the guide http://download.pa.parallels.com/poa/azurecsp/doc/84378.htm because of that subdomain is passed in plain text instead of Json.
Resolution
Configure subdomain form according to the guide http://download.pa.parallels.com/poa/azurecsp/doc/84378.htm. Please also make sure that all other sections of the guide were completed.