Symptoms
Odin Automation Premium control panel is not available.
High CPU usage can be observed on OA Premium Management Node generated by SoLoader.
# top
top - 14:49:09 up 116 days, 1:36, 1 user, load average: 0.18, 0.21, 0.47
Tasks: 444 total, 1 running, 443 sleeping, 0 stopped, 0 zombie
Cpu(s): 17.2%us, 67,3%sy, 0.0%ni, 15.7%id, 0.1%wa, 0.0%hi, 0.2%si, 0.0%st
Mem: 16331788k total, 16097388k used, 234400k free, 244140k buffers
Swap: 8388600k total, 147576k used, 8241024k free, 116637600k cached
PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
20299 pemuser 20 0 790m 435m 46m S 1353.4 2.7 4450:26 SoLoader
Unknown operation error messages can be found in /var/log/pa/core.log
, for example:
Nov 17 07:50:27 linmn.oa.tld : ERR [SYSTEM 1:20299:ddefbb70 SAAS ]: [ APSC] Dispatch notification error:Unknown operation 'onAdminChange'
...
Nov 17 07:50:27 linmn.oa.tld : ERR [SYSTEM 1:20299:d0cffb70 SAAS ]: [ APSC] Dispatch notification error:Unknown operation 'onAdminChange'
...
Nov 17 07:50:27 linmn.oa.tld : ERR [SYSTEM 1:20299:dabfdb70 SAAS ]: [ APSC] Dispatch notification error:Unknown operation 'onAdminChange'
Cause
The root cause of this behavior is internal software issue APS-39490: APS event subscriptions should be removed automatically when corresponding operation is removed in application
. OA tries and retries to send event notifications regarding operations removed from application.
Resolution
Please contact Odin Technical Support Team to apply workaround for this issue.