Symptoms

The 'snmpd' service not able to start on Virtuozzo 7 nodes in cluster. Shared storage is configured on this cluster, and there are at least 3 shared VM templates.

The following messages can be found in /var/log/messages on the node:

Sep 27 07:44:45.576 snmpd[1036095]: paciagent: Initializing the paciagent module
Sep 27 07:44:45.577 snmpd[1036095]: paciagent: Done initalizing paciagent module 0
Sep 27 07:44:45.577 snmpd[1036095]: paciagent: do real initialization of the paciagent module

...
Sep 27 07:47:43 pcs09 snmpd[1036095]: 2018-09-27 07:47:43,135 ERR * (*) __wait_job_chk_result: result PRL_ERR_VM_CONFIG_INVALID_SERVER_UUID @[common/generic_sdk_cb.c][180][__wait_job_chk_result][1036095])
Sep 27 07:47:45 pcs09 snmpd[1036095]: 2018-09-27 07:47:45,140 INF job(create_ve_usage) [2] warning: PRL_ERR_VM_CONFIG_INVALID_SERVER_UUID @[common/generic_sdk_cb.c][56][__wait_job_chk_result_once][1036095])
Sep 27 07:47:45 pcs09 snmpd[1036095]: 2018-09-27 07:47:45,140 ERR * (*) __wait_job_chk_result: result PRL_ERR_VM_CONFIG_INVALID_SERVER_UUID @[common/generic_sdk_cb.c][180][__wait_job_chk_result][1036095])
Sep 27 07:47:45 pcs09 systemd[1]: snmpd.service stop-final-sigterm timed out. Killing.
Sep 27 07:47:45 pcs09 systemd[1]: snmpd.service: main process exited, code=killed, status=9/KILL

Cause

This behavior is recognized by CloudBlue R&D team as CCU-19389.

Resolution

  1. Append TimeoutSec=900 line to [Service] section of /usr/lib/systemd/system/snmpd.service:

    [Unit]
...

[Service]
...
TimeoutSec=900

[Install]
...

  2. Restart systemctl daemon:

    systemctl daemon-reload

  3. Restart snmpd:

    systemctl restart snmpd

Please contact your Technical Account Manager or Pooled Technical Associates team in order to clarify the status of the request.

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