Symptoms
Login process into CCPv2
takes more than 8 second to complete, while customer has only several subscriptions: one or two.
From the core.log
it could be seen that getHostingInfoListForSubscriptions method consumes most of the time:
[default task-82] INFO CORBA - #79220: Plesk.QmailCluster._scStub.getHostingInfoListForSubscriptions(user_id=3181 (su_user_id=1)) >>> entry
...
[default task-82] INFO CORBA - #79220: Plesk.QmailCluster._scStub.getHostingInfoListForSubscriptions(user_id=3181 (su_user_id=1)) <<< exit [6798 ms]
Cause
Software-related issue #APS-42753: "OA: CCP is opening slowly while customer has only 4 subscriptions for account."
Resolution
Please contact pta@odin.com or TAM to trace the status of the issue.