Symptoms
For a Cloud Infrastructure subscriptions, when going to the Virtual Server page and attempting to change the password, there is no email notification sent to the user.
At the same time, the notification is sent, when the user presses 'reset' button.
Cause
The behavior is intended: when the user changes the password, he sets the password he needs and does not need to get notified. When the system resets the password with autogeneration, the user is notified by email.
The Feature request to enable the option to send notification on password "change" with ID PFR-1822 was submitted to the Engineering team.
Resolution
Contact your Technical Account Manager or Pooled Technical Associate Team (pta@odin.com) in order to trace the current status of #PFR-1822