Symptoms
PlaceAccountCancellationOrder_API
method does not place Cancelation Order (CL) if account is set on Hold.
Cause
Software-related issue #PBA-81160: "PlaceAccountCancellationOrder_API call does not place CL order if the account is on Hold".
Resolution
Contact pta@odin.com or TAM to trace the status of the request.
Workaround: use the CancelAllSubscriptionsForAccount_API
method or activate the Account prior to the CL placement.