Table of Contents

Introduction

The Hosted Lync modules are discontinued and will no longer be available for installation starting from Odin Automation 8.3. Upgrade to Odin Automation 8.3 is forbidden if there are existing Lync subscriptions. All Lync subscriptions must be destroyed before upgrading to Odin Automation 8.3.

This article describes how to remove the following Hosted Lync modules and unregister all related data from your Odin Automation installation:

  • Hosted Lync 2010 APS 1.2
  • Hosted Lync 2013 APS 1.2
  • Hosted Lync 2013 APS 2.0

Removal Procedure for Hosted Lync 2013 APS 2.0 (Lync Hosting Pack v2)

Step 1. Preparing for removal

For each reseller, perform the following actions:

  • Step 1a. Remove the Lync service from customer subscriptions. This can be done in two ways:

    • By deleteting the Lync service for customers by either:
      • Switching a reseller’s customer subscriptions to other service plans that do not include Lync resources, or
      • Removing a reseller’s customer subscriptions if they are no longer required.
    • Keep Lync service functional for end customers but unregister it from Odin Automation. Complete the following for this to be applied to all resellers at one time:
      • Upload the lync_hp_v2_cleanup.py script to OA MN.
      • Run this script:
        # python lync_hp_v2_cleanup.py
        The script will remove customer data from Odin Automation but keep end-customer service. Note: End-customer service will not be manageable in Odin Automation.

  • Step 1b. Remove Lync resource rates from Lync service plans.

  • Step 1c. Unbind Lync service plans from the terms and conditions.

     

Step 2. Removing the Hosted Lync module

To remove the Hosted Lync module from your Odin Automation installation, complete the following steps:

  • Step 2a. Prepare the removal tool

    1. Download the clean-up tool archive clean-up-hosting-module.tar.gz.
    2. Upload the archive to the OA management node.
    3. Extract the archive contents using this command:

      # tar xvzf clean-up-hosting-module.tar.gz

  • Step 2b. Deactivate Lync service templates

    Deactivate all service templates related to the Hosted Lync module to make buying and provisioning new Hosted Lync subscriptions impossible. After deactivating a service template, all service plans based on it are no longer available for purchase.

    To deactivate all service templates related to the Hosted Lync module, run this script as follows:

    # python clean-up-lync-module.py [--check-only] deactivate-service-templates

    where:

    --check-only is an optional parameter. If specified, the script performs all checks without making any changes.

  • Step 2c. Synchronize online stores

    Unpublish service plans that are based on the deactivated service templates to make buying and provisioning new Hosted Lync subscriptions from online stores impossible. Note that during the synchronization, all other settings, including those that are not related to the service plans, will be synchronized as well. If you do not want to synchronize all of the online stores at this time, synchronize online stores manually.

    To synchronize all online stores, run this script as follows:

    # python clean-up-lync-module.py [--check-only] synchronize-online-stores

    where:

    --check-only is an optional parameter. If specified, the script performs all checks without making any changes.

  • Step 2d. Remove packages from the platform

    To remove all packages related to the Hosted Lync module from Odin Automation, run the script as follows:

    # python clean-up-lync-module.py [--check-only] remove-packages-from-repository

    where:

    --check-only is an optional parameter. If specified, the script performs all checks without making any changes.

Removal Procedure for Hosted Lync 2010 and 2013 APS 1.2 (Lync Hosting Pack) (Manual)

Step 1. Preparing for Removal

  • Step 1a. Unprovision Lync services from customer subscriptions:

    • Switch a reseller’s customer subscriptions to other service plans that do not include Lync resources, or
    • Remove a reseller’s customer subscriptions if they are no longer required.

  • Step 1b. Remove Lync resource rates from Lync service plans.

  • Step 1c. Unbind Lync service plans from the terms and conditions.

     

Step 2. Removing the Hosted Lync module

To remove the Hosted Lync module from your Odin Automation installation, complete the following steps:

  • Step 2a. Deactivate Lync service templates

    Deactivate service templates related to the Hosted Lync module to make buying and provisioning new Hosted Lync subscriptions impossible. After deactivating a service template, all service plans based on it are no longer available for purchase.

  • Step 2b. Remove Lync resource types from all service templates

    Refer to the Service Templates tab at Product > Resources.

  • Step 2c. Synchronize online stores

    Unpublish service plans that are based on the deactivated service templates to make buying and provisioning new Hosted Lync subscriptions from online stores impossible. Note that during the synchronization, all other settings, including those that are not related to the service plans, will be synchronized as well.

  • Step 2d. Removing Lync resource types from the system

    Refer to the Resource Types tab of a Lync application. For additional instructions, refer to Viewing and Managing Application Resource Types.

  • Step 2e. Removing the Lync application

    For instructions, refer to Removing an Application.

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