Symptoms


Status of Exchange services (such as "ExchangeMailstore", "ExchangeAutodiscover", etc) for service node is represented as "Unknown" in Odin Automation Control Panel ( Infrastructure > Service Nodes > Packages > Applications ).


However, it is possible to use and provision services on this service node through Odin Automation without any issues.


Cause


Software-related issue #OA-11293 "Exchange services cannot be managed/monitored by OA Application functionality".


Resolution

Contact your Technical Account Manager in order to clarify current statue of the issue.