Symptoms


Usage is not collected for Azure CSP subscription for several days.


There are no failed tasks in task manager.


It can be seen that APS resource of type http://www.odin.com/app/azure-csp/tenant stuck in "aps:configuring" state:


[root@osscore ~]# curl -kE /usr/local/pem/APS/certificates/poa.pem "https://127.0.0.1:6310/aps/2/resources/021fda5a-1249-4c23-a746-944be147aedb"
{
        "aps":
        {
                "type": "http://www.odin.com/app/azure-csp/tenant/2.15",
                "id": "021fda5a-1249-4c23-a746-944be147aedb",
                "status": "aps:configuring",
                "revision": 8,
                "modified": "2019-11-27T11:16:46Z",
                "subscription": "703c02ab-2b50-4894-85c4-560b96414487",
                "schema": "/aps/2/types/447",
                "package":
                {
          "id": "725daec1-2d65-4056-b94f-9b2090ced716",
          "href": "/aps/2/packages/725daec1-2d65-4056-b94f-9b2090ced716"
                }
        },
        "azure_subscription":
        {
                "id": "10220AB5-7D1E-479B-93BF-4E1FE70DF19F",
                "offer_uri": "MS-AZR-0145P",
                "order_id": "23a0a016-085c-49e6-9ddf-06240862c3ab",
                "quantity": 1,
                "start_date": "2019-11-27T00:00:00.000Z"
        },
        "budget_cap_settings":
        {
                "enabled": false,
                "enabled_daily_notification": false
        },
        "company_name": "contoso",
        "customer_tenant_id": "9ab556ce-851e-48c1-9cb2-fek5mnc8b15",
        "domain_prefix": "contoso",
        "email": "user@contoso.com",
        "login": "admin",
        "mpn_id": "",
        "subscription_friendly_name": "Microsoft Azure (Contoso): #1001614",
        "suspend_in_azure": true,
        "verification": "o",

Attempt to change "Friendly name" on Azure tab in Customer's Control Panel fails with the following error:


Resource is under another modification



Cause


APS resource is placed to "aps:configruing" state when there is an attempt to modify "Friendly name" for the subscription. However, state of the resource is not changed back to "aps:ready" due to software-related issue #OA-8102.


Resolution

Software-related issue has been fixed in version 8.3 of Odin Automation platform. In order to fix currently affected subscriptions, contact CloudBlue Support.


Link to an internal article