Symptoms
Usage is not collected for Azure CSP subscription for several days.
There are no failed tasks in task manager.
It can be seen that APS resource of type http://www.odin.com/app/azure-csp/tenant stuck in "aps:configuring" state:
[root@osscore ~]# curl -kE /usr/local/pem/APS/certificates/poa.pem "https://127.0.0.1:6310/aps/2/resources/021fda5a-1249-4c23-a746-944be147aedb" { "aps": { "type": "http://www.odin.com/app/azure-csp/tenant/2.15", "id": "021fda5a-1249-4c23-a746-944be147aedb", "status": "aps:configuring", "revision": 8, "modified": "2019-11-27T11:16:46Z", "subscription": "703c02ab-2b50-4894-85c4-560b96414487", "schema": "/aps/2/types/447", "package": { "id": "725daec1-2d65-4056-b94f-9b2090ced716", "href": "/aps/2/packages/725daec1-2d65-4056-b94f-9b2090ced716" } }, "azure_subscription": { "id": "10220AB5-7D1E-479B-93BF-4E1FE70DF19F", "offer_uri": "MS-AZR-0145P", "order_id": "23a0a016-085c-49e6-9ddf-06240862c3ab", "quantity": 1, "start_date": "2019-11-27T00:00:00.000Z" }, "budget_cap_settings": { "enabled": false, "enabled_daily_notification": false }, "company_name": "contoso", "customer_tenant_id": "9ab556ce-851e-48c1-9cb2-fek5mnc8b15", "domain_prefix": "contoso", "email": "user@contoso.com", "login": "admin", "mpn_id": "", "subscription_friendly_name": "Microsoft Azure (Contoso): #1001614", "suspend_in_azure": true, "verification": "o",
Attempt to change "Friendly name" on Azure tab in Customer's Control Panel fails with the following error:
Resource is under another modification
Cause
APS resource is placed to "aps:configruing" state when there is an attempt to modify "Friendly name" for the subscription. However, state of the resource is not changed back to "aps:ready" due to software-related issue #OA-8102.
Resolution
Software-related issue has been fixed in version 8.3 of Odin Automation platform. In order to fix currently affected subscriptions, contact CloudBlue Support.