Symptoms


After an upgrade to Odin Automation 8.3, task "Synchronize resource usage for APS application instance *** (PACore)" fails with the following error in core.log :


Mar  5 07:35:15.576 : DBG [task:77351938 Thread-150257-(ActiveMQ-client-global-threads):281886 pau]: c.p.p.tracer exit by exception: com.parallels.pa.service.usage.ejb.job.SyncResourceUsageProcessorBean.process correlationId task:77351938 java.lang.NullPointerException: null
        at deployment.core-ear.ear.aps-provisioning-ejb.jar//com.parallels.pa.service.usage.ejb.job.SyncResourceUsageProcessorBean.process(SyncResourceUsageProcessorBean.java:89)
        at jdk.internal.reflect.GeneratedMethodAccessor2783.invoke(Unknown Source)
        at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.base/java.lang.reflect.Method.invoke(Method.java:566)



Cause


The task is no longer does anything, but it was removed not due to software-related issue #OA-11357.


Resolution


Contact CloudBlue Technical Support in order to remove the task.


Link on internal article.