Various operations related to Azure NCE application fail with the following error shown in UI:

Error code: unknown_remote_error
Error Category: service

The following error could be obtained in /usr/local/azure-nce/log/azure-nce.log on Azure NCE endpoint:

2020-05-24 00:16:28,792 DEBUG [$SessionImpl] ( pool-9-thread-524) <API-GATE> Request failed: [] Could not deserialize response. Detailed message: Unexpected error: the trustAnchors parameter must be non-empty


Issues in communication between Azure NCE endpoint and Microsoft Partner Center API caused by software-related issue #APSA-22392.


Contact your Technical Account Manager in order to clarify current status of the issue.

As a workaround, it is required to restart service on the endpoint:

systemctl restart azure-nce