Symptoms


Sales Orders are failing with an error

All resources from hosting context applicable for relation 'office365Application' of type 'http://www.parallels.com/Office365/Tenant/2.7' exceeded their limits

Cause

Misconfiguration in a Service Template. Resource 'Office 365 Global Settings' exist twice and has different values.

The correct resource 'Office 365 Global Settings' has to have an 'Unlimited' value.


Resolution

Re-submit failed order(s) and contact CloudBlue Technical Support in order to apply permanent solution.


Link to internal article