Symptoms
There is an attempt to edit Microsoft 365 configuration using Product Configuration Manager (Configure product button). All steps of the wizard are completed successfully, but required modifications are not made or made only partly.
It can be seen that task "APS Edit Wizard: edit resource(s) for ***" fails with the following output:
null
From core.log, it can be seen that task fails with the following exception:
Aug 19 13:37:53.652 : DBG [task:1490141:727746 aps-service-task-167107:2068781 pau]: c.o.a.s.b.e.APSBoosterBean request: '/aps/2/resources/05d64b14-a0c3-47aa-9a5e-7376c5802302/possible_parents' Actor: ACCOUNT:1
...
Aug 19 13:37:53.655 : DBG [task:1490141:727746 aps-service-task-167107:2068781 pau]: c.p.p.tracer exit by exception: com.parallels.pa.service.connectivity.ejb.CustomOperationProcessorBean.prepareEndpointRequest correlationId task:1490141:727746 com.parallels.pa.service.aps.api.APSException: No APS operation found matching '/possible_parents' request to 'http://www.parallels.com/Office365/License/1.9' resource.
at deployment.core-ear.ear.aps-provisioning-ejb.jar//com.parallels.pa.service.connectivity.ejb.CustomOperationProcessorBean.prepareEndpointRequest(CustomOperationProcessorBean.java:261)
at jdk.internal.reflect.GeneratedMethodAccessor383.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
Aug 19 13:37:53.655 : at java.base/java.lang.reflect.Method.invoke(Method.java:566)
at org.jboss.as.ee@16.0.0.Final//org.jboss.as.ee.component.ManagedReferenceMethodInterceptor.processInvocation(ManagedReferenceMethodInterceptor.java:52)
at org.jboss.invocation@1.5.2.Final//org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:422)
at org.jboss.invocation@1.5.2.Final//org.jboss.invocation.InterceptorContext$Invocation.proceed(InterceptorContext.java:509)
at org.jboss.as.weld.common@16.0.0.Final//org.jboss.as.weld.interceptors.Jsr299BindingsInterceptor.delegateInterception(Jsr299BindingsInterceptor.java:79)
at org.jboss.as.weld.common@16.0.0.Final//org.jboss.as.weld.interceptors.Jsr299BindingsInterceptor.doMethodInterception(Jsr299BindingsInterceptor.java:89)
Aug 19 13:37:53.655 : at org.jboss.as.weld.common@16.0.0.Final//org.jboss.as.weld.interceptors.Jsr299BindingsInterceptor.processInvocation(Jsr299BindingsInterceptor.java:102)Cause
There is a resource type which is registered in a Microsoft 365 instance settings as License type, but actually is Add-on according to Microsoft Offer Matrix.
Resolution
Contact CloudBlue Technical Support in order to clean-up the resource from the platform. Internal article could be used for a reference which provides steps on how to delete resource from the platform.