Symptoms

Provisioning fails. The following error can be found in poa.log:

Oct 12 14:44:12 poamn.superdomain.com : DBG [openapi:10.254.0.15:5363 1:14074:a75a1b70 lib 418904509]: [ provideServiceInstance] {module_id="Common"; code="1"} Internal error: APSC: Provisioning: resource 83661e37-eded-48b4-80d8-86d01be74068 of type 'panels' (http://www.parallels.com/aps/plesk/panel/1.1) for APS application 'Parallels Plesk Panel-1.1-0': Provisioning: resource ca6ec757-5a15-441f-9363-6f81a6cf8ad9 of type 'licenses' (http://www.parallels.com/aps/plesk/license/1.1) for APS application 'Parallels Plesk Cloud-1.1-0': Resource of type http://www.parallels.com/aps/plesk/configuration/1.1 can not be created by available brokers..

Cause

Incorrectly configured Resources in the Service Template.

Resolution

Firstly check this KB Article and Documentation page.

  1. The limits for 'PVPS_Cloud', 'PVPS_License', 'PVPS_Panel' and all 'PVPS_Config_...' resources should be '1'.

  2. As PVPS Configuration resource contains information about all configuration, upgrade and post-upgrade procedures and may even include different editions of Plesk, only one of them must have positive Included Amount. If several PVPS Configuration resources have positive Included Amounts, there will be an error with conflicting configurations.

  3. In case none of PVPS Configuration resources have positive Included Amounts the orders placed from Business Automation PCP will be failed.

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