How to add new users for the MSP manager panel

MSP managers can log in into their customers' panels to manage their resources, set and edit a custom skin for them, upload policy definitions and assign them to their customers' cloud accounts.


Create a new MSP manager user

  1. Go to Settings -> Account. Customer users table
  2. Press "Invite new user" button.
  3. Provide all mandatory fields, select a role and press the "Add user" button. New user form
  4. An invitation link will be shown. The link is needed for the new user to complete the invitation process so have it delivered to her through a secure channel. The link will be gone once the dialog is closed. Invitation link
  5. The new user will appear with "Invitation Pending" status until she completes the invitation process. Updated customer users table