Symptoms

FEA_NCE_PROMO is configured in the platform but the promotion is not showing up on the checkout screen. More information about configuring promotions for Microsoft 365 NCE plans can be checked at the following link: CloudBlue Commerce 21 Promotions for Microsoft 365 NCE Plans.

Cause

FEA_NCE_PROMO features are unavailable at the moment, they would be implemented in the scope of PFR-5497. 

Resolution

Please, reach out to your TAM in order to get the PFR status.