Symptoms


An attempt to upload a usage file fails with the error like this:

More than one subscription with '86eb06ae-334f-471b-ca19-515812adc4ca:0d42fc68-9b8a-491b-b6e9-3c7ed5111bb4' asset_recon_id is detected.



Cause

Customer terminated a subscription and then decided to reimport it. But there are leftovers of the previous subscription in "SubscrParam" table in PBA database. 



Resolution

Contact CloudBlue technical support for assistance.


Link to internal article