PPR import has no response at all

Modified on: Tue, 16 May, 2023 at 6:50 AM

ppr ppr import no response ppr import not doing anything ppr import error not displayed on ux1

Symptoms

PPR import has no response at all. No error, notification or summary is shown at all.

At the same time, in the inhouse-product log it is indicated that the import actually failed with exception(s).

Cause

The issue is caused by software-related issue, OA-31988 "Error message are not displaying in UX1 new experience".

Please contact your Technical Account Manager to clarify the status of the software-related issue.

Workaround: Turn off "New Experience" featur on UX1 as below:

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