Symptoms

Customer with an active CTERA connect subscription can not access to the service from UX1 using SSO button:

when click on 'sign in into....' button new tab is open in the browser: Instead the Sign In Into the Service button doesn´t work.

Cause

Current code is not compatible with wfastcgi configuration since it's demonized on actions.py, so it's not able to be executed. 

Resolution

The case has been analyzed further and submitted to CloudBlue Automation R&D Team as an internal issue with ID #CCTE-41. The fix is considered to be included in one of the next CTERA connect product version.