Question


How to regenerate the NCE Refresh Token once it is expired?


Instructions


Keep in mind that in order to generate this refresh token, access is needed to Microsoft Partner Center with Global Admin and Admin agent permission


You may follow the steps below:

  1. Access to Integrations → Extensions → Microsoft Management Settings:
  2. Click on the "Open Settings" button (You will need your user belonging to the "Administrators group" to access this section):
  3. Click on Credentials;
  4. Select Production tab;
  5. Search by marketplace ID and select the "MICROSOFT_SAAS" credential:
  6. Click on Generate Token:
  7. You will be redirected to Microsoft. Introduce MS account credentials;
  8. Once you log in with your MS account, check the status in Connect: