Published Solutions

Published solution Articles non internal

How to update an APS 2 sandbox to the most recent version of Odin Service Automation
Question I use a sandbox to develop an APS 2 package. It is missing some Operations Automation/Business Automation updates and I would like to install th...
Wed, 22 Jan, 2020 at 7:07 PM
Certification of inoffical package
Problem Statement We prepared a package that has some stuff different to the official package. It must not appear in the APS catalog. However, we would l...
Wed, 22 Jan, 2020 at 7:07 PM
'Payment Method not Attached' error when trying to provision order on APS sandbox
Symptoms I'm testing application provisioning using Parallels Business Automation on my sandbox, when trying to complete order it hangs in status &#...
Wed, 22 Jan, 2020 at 7:07 PM
White / blank screen when opening sandbox
White / blank screen when opening sandbox Symptoms I have a sandbox with Odin Automation 6.0. When I open my sandbox either by using the http://a....
Wed, 5 Feb, 2020 at 9:20 PM
Is branding supported for APS 1.x site applications?
Question Is branding supported for APS 1.x site applications? Answer No, it is not supported. Additional information on branding limitations can...
Wed, 5 Feb, 2020 at 9:20 PM
InfoLinks shall contain a record with the default locale (no xml:lang attribute).
Symptoms Task for importing package to POA 5.5 fails with: Internal error: TObjectID Plesk::SaaS::ImportPackage(TObjectID) : InfoLinks shall contain a...
Wed, 5 Feb, 2020 at 9:20 PM
"Login" input field is not visible on creating new service user
Symptoms I cannot create a service user without adding a domain first, it it necessary? Cause "Allow custom login using for service users"...
Wed, 22 Jan, 2020 at 7:08 PM
MessengerManager to a customer only,
Question I am using the MessengerManager to send a mail to the customer. However, Users created by this customer that have Admin Rights assigned are rece...
Wed, 22 Jan, 2020 at 7:08 PM
Can we change the application name to upgrade the old one?
Symptoms Can we change the application name to upgrade the old one? Cause Resolution <application> ... <name>phpbb</name...
Wed, 22 Jan, 2020 at 7:08 PM
Introducing upgrades in APS2 package
Problem How do I test application upgrade? What are the steps to introduce upgrades in an APS package? Resolution Building a new version of a packa...
Wed, 22 Jan, 2020 at 7:08 PM