Published Solutions

Published solution Articles non internal

How to compare Azure resource usage between Microsoft and Odin Automation
Question How to compare resource usage between the data in the Microsoft Azure Cloud and the data stored in Odin Automation, as shown to end customers in...
Thu, 23 Jan, 2020 at 1:56 AM
Supported version of RPM-package Redis
Question What version of RPM-package redis is supported in Odin Automation? Answer Only version 2.4.X from repositories pa-central-repository and c...
Wed, 5 Feb, 2020 at 9:21 PM
[Lync] Phone Number Blocks Screen warning is not shown
Symptoms Provider has configured a message to be shown in CP when Phone Number block creation has been initiated, the Phone Number Blocks Screen. However...
Thu, 23 Jan, 2020 at 1:56 AM
Script from KB #123239 fails
Symptoms Running post-upgrade https://kb.cloudblue.com/en/123239 the following error appears: python updatePbaApsAndInstances.py 2015-04-02 13:49:...
Wed, 5 Feb, 2020 at 9:21 PM
Reseller's branded access URL is not opening
Symptoms Reseller can not access his Control Panel via branded URL: domain default page is displayed. The following error is displayed in apache error lo...
Thu, 23 Jan, 2020 at 1:57 AM
OA: 'Send Notification' task fails: WFLYEJB0447: Transaction ... was already rolled back
Symptoms Send Notification task fails with the following output: WFLYEJB0447: Transaction 'TransactionImple < ac, BasicAction: 0:ffff0a0702...
Wed, 5 Feb, 2020 at 9:21 PM
OA 7.3.0 HOTFIX 132326 STELLART v1
This hotfix is superseded by hotfix BA 7.3.0 HOTFIX 132704 BM CORE v7 Internal content
Thu, 23 Jan, 2020 at 1:57 AM
"Check Parallels Plesk Panel is ready" task failed
Symptoms Check Parallels Plesk Panel is ready task failed with the following output: Plesk is unavailable on host Cause Privacy proxy service i...
Wed, 5 Feb, 2020 at 9:21 PM
[Office 365] Endpoint database
Microsoft 365 Database Microsoft 365 Application is using Microsoft SQL database to store needed data. Database deployment procedure described in (CloudBlu...
Tue, 26 Jan, 2021 at 12:44 PM
Tasks related to VPS Hardware Node fails with "Authentication error: invalid credentials"
Symptoms Tasks related to VPS Hardware Node fails with authentication errors. Examples of tasks failures: Task ID 11957214 Task name Report raw ...
Wed, 5 Feb, 2020 at 9:21 PM