Published Solutions

Published solution Articles non internal

Supported version of RPM-package Redis
Question What version of RPM-package redis is supported in Odin Automation? Answer Only version 2.4.X from repositories pa-central-repository and c...
Wed, 5 Feb, 2020 at 9:21 PM
[Lync] Phone Number Blocks Screen warning is not shown
Symptoms Provider has configured a message to be shown in CP when Phone Number block creation has been initiated, the Phone Number Blocks Screen. However...
Thu, 23 Jan, 2020 at 1:56 AM
Script from KB #123239 fails
Symptoms Running post-upgrade https://kb.cloudblue.com/en/123239 the following error appears: python updatePbaApsAndInstances.py 2015-04-02 13:49:...
Wed, 5 Feb, 2020 at 9:21 PM
Reseller's branded access URL is not opening
Symptoms Reseller can not access his Control Panel via branded URL: domain default page is displayed. The following error is displayed in apache error lo...
Thu, 23 Jan, 2020 at 1:57 AM
OA: 'Send Notification' task fails: WFLYEJB0447: Transaction ... was already rolled back
Symptoms Send Notification task fails with the following output: WFLYEJB0447: Transaction 'TransactionImple < ac, BasicAction: 0:ffff0a0702...
Wed, 5 Feb, 2020 at 9:21 PM
OA 7.3.0 HOTFIX 132326 STELLART v1
This hotfix is superseded by hotfix BA 7.3.0 HOTFIX 132704 BM CORE v7 Internal content
Thu, 23 Jan, 2020 at 1:57 AM
"Check Parallels Plesk Panel is ready" task failed
Symptoms Check Parallels Plesk Panel is ready task failed with the following output: Plesk is unavailable on host Cause Privacy proxy service i...
Wed, 5 Feb, 2020 at 9:21 PM
Tasks related to VPS Hardware Node fails with "Authentication error: invalid credentials"
Symptoms Tasks related to VPS Hardware Node fails with authentication errors. Examples of tasks failures: Task ID 11957214 Task name Report raw ...
Wed, 5 Feb, 2020 at 9:21 PM
Provisioning "Panel_6_0" for APS application Parallels Plesk Panel task fails: Cannot write to -
Symptoms Provisioning "Panel_6_0" for APS application Parallels Plesk Panel task fails with the following error output: APS Application Erro...
Thu, 23 Jan, 2020 at 1:57 AM
[Troubleshooting] Domain is not resolved
Symptoms A domain in Odin Business Automation Standard (OBAS) suddenly stops resolving. How can I troubleshoot this issue? Resolution Verify...
Thu, 23 Jan, 2020 at 1:57 AM