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Published solution Articles non internal

Tasks related to VPS Hardware Node fails with "Authentication error: invalid credentials"
Symptoms Tasks related to VPS Hardware Node fails with authentication errors. Examples of tasks failures: Task ID 11957214 Task name Report raw ...
Wed, 5 Feb, 2020 at 9:21 PM
Provisioning "Panel_6_0" for APS application Parallels Plesk Panel task fails: Cannot write to -
Symptoms Provisioning "Panel_6_0" for APS application Parallels Plesk Panel task fails with the following error output: APS Application Erro...
Thu, 23 Jan, 2020 at 1:57 AM
[Troubleshooting] Domain is not resolved
Symptoms A domain in Odin Business Automation Standard (OBAS) suddenly stops resolving. How can I troubleshoot this issue? Resolution Verify...
Thu, 23 Jan, 2020 at 1:57 AM
Billing order failed: VE already exists
Symptoms It is not possible to provision Cloud Infrastructure VE. Billing order fails with error: "The last error - "Service Creation Failed...
Thu, 23 Jan, 2020 at 1:57 AM
Hosted Lync End of Maintenance and End of Life Announcement
Ingram Micro Cloud is committed to providing high-quality and cost-effective solutions to our customers. As new technologies emerge, the demand for older pr...
Tue, 8 Sep, 2020 at 7:39 PM
OA 7.3.0 HOTFIX 132334 PUI v6
This hotfix is superseded by hotfix OA 7.3.0 HOTFIX 133169 PUI v10 Internal content
Thu, 23 Jan, 2020 at 1:57 AM
How to setup OA in OBAS?
Question How to setup OA in OBAS? Answer Please refer to the OBAS Provider's Guide Internal content
Thu, 23 Jan, 2020 at 1:57 AM
Pre-sync Mode in Hosted Exchange Migration
Supported Odin Automation Versions The pre-sync mode is supported in the following Odin Automation versions: 6.0.9 HOTFIX 132337 Exchange WPE v5 7.4 and...
Fri, 15 Jan, 2021 at 8:06 PM
Error trying to restart a stopped VE in CCP v2: FAILED TO REBOOT SERVER
Symptoms An attempt to restart a stopped VE in CCP v2 results in the error message: FAILED TO REBOOT SERVER "SERVER-1000161-1" Screensho...
Thu, 23 Jan, 2020 at 1:58 AM
BA 7.3.0 HOTFIX 132344 BM v4
This hotfix is superseded by hotfix BA 7.3.0 HOTFIX 132704 BM CORE v7 Internal content
Thu, 23 Jan, 2020 at 1:58 AM