Published Solutions

Published solution Articles non internal

"Update named" task fails: could not execute statement
Symptoms Update named task fails with the following output: Update named ns1.provider.ru(1) Last execution output org.hibernate.exception.Constrain...
Thu, 23 Jan, 2020 at 2:01 AM
UI: Unicode symbols stay HTML-encoded in the "Description" field on the 'CCPv1 > Account > More Tools > SSL Certificates' screen.
Symptoms Unicode symbols stay HTML-encoded in the Description field on the CCPv1 > Account > More Tools > SSL Certificates screen. All non-as...
Thu, 23 Jan, 2020 at 2:01 AM
Task for provisioning WebHostingPlesk WebSpace failed: domain already exists
Symptoms Task Provisioning "WebSpace" for APS application WebHosting Plesk failed with error like: APS Application Error: 500 Internal Se...
Thu, 23 Jan, 2020 at 2:01 AM
convert_vps_to_host.py fails with the error `Communication failure with remote server`
Symptoms The following error is shown when one tries to convert VPS to HW node using the script convert_vps_to_host.py: VPS001 failed to convert on er...
Thu, 23 Jan, 2020 at 2:01 AM
Service user is still referring to destroyed subscriptions
Symptoms When APS 2.0 subscription is destroyed, the service user that had a service from this subscription still has a link to it. If we assign a s...
Wed, 5 Feb, 2020 at 9:21 PM
POA 5.5.5 HOTFIX 122115 sharepoint
Automatic import from KB #122115 Fixed Issues POA-86292 [LyncAps2.0 + SPF2010] unable to create SPF site: Domain service (ds_id = 52) not found Obt...
Thu, 23 Jan, 2020 at 2:01 AM
'Update PowerDns server' fails. Value too long for type character varying
Symptoms Tasks Update PowerDns server fail with error: Operation with storage caused error: 'example.com.(123): Operation with storage caused erro...
Wed, 5 Feb, 2020 at 9:21 PM
It is not possible to accept invitation link on Lab entironment
Question There is an attempt to purchase Office 365 subscription with the option Use an existing Microsoft account on the Lab environment. However, it...
Thu, 23 Jan, 2020 at 2:01 AM
Distribution list is stuck in 'Deleting' state
Symptoms Distribution list is shown in Deleting state in CCP. Cause Search Background/Cancelled/Processed tasks in POA Task Manager for tasks like ...
Wed, 5 Feb, 2020 at 9:22 PM
ssl_error_log is not handled by logparser
Symptoms OA creates entries in the /usr/local/pem/etc/logparser/config.xml file to process only following Apache log files located in the webspace: acces...
Thu, 23 Jan, 2020 at 2:01 AM