Published Solutions

Published solution Articles non internal

Impossible to invoke POST/PUT/DELETE methods over OAuth
Symptoms APS Bus Access has been configured for a staff member, permissions to use POST/PUT/DELETE methods were assigned for the required APS type. An...
Thu, 23 Jan, 2020 at 2:02 AM
How does VM VNC console work in PACI?
Question How does Virtual Machine VNC console work in Parallels Cloud Infrastructure environment? Answer Starting from POA 5.5 and PCS 6.0 update 4...
Thu, 23 Jan, 2020 at 2:02 AM
Firewall solution on Virtuozzo 7
Question Which firewall solution should I use on Virtuozzo 7? Answer Virtuozzo needs firewalld for correct VMs functioning, libvirtd service uses f...
Thu, 23 Jan, 2020 at 2:02 AM
Application Kingsoft logo is missing on Subscription tile in CCPv2
Symptoms KingSoft 1.0-140 Application logo is missing on Subscription tile in CCPv2 on Home page. Corresponding Application widget ui/ccp/plugins/...
Thu, 23 Jan, 2020 at 2:02 AM
Office365: Syndication -> CSP migration: "Switch Plan" Order fails: "There is already a Renewal Order #RN1234 in Status Completed(CP). This order prohibits the 'Change Plan Period for Subscription' action."
Symptoms Office365 Syndication -> CSP migration process. Provisioning "Migration" for APS application Office 365 task fails with: "c...
Thu, 23 Jan, 2020 at 2:02 AM
Create Account fails at Configure Login step on new reseller
Symptoms Attempts to create the first customer account on a new reseller are failing at the Configure Login step with the following error: HTTP server...
Thu, 23 Jan, 2020 at 2:02 AM
POA tasks failing due to incorrect VPS EID
Symptoms Varios POA tasks fail due to incorrect EID. Examples: Stop VPS: Container with eid 78f2e2bd-7669-449b-aaa8-98b8c654c22e not found Setu...
Wed, 5 Feb, 2020 at 9:22 PM
O365 task fails: Service plan configuration violations are detected
Symptoms Office 365 APS 1.2 executing configuration script task fails with the following message: Method add_user calling failed. Reason:Service plan ...
Thu, 23 Jan, 2020 at 2:02 AM
O365 provisioning task failed: “InvalidCustomerGeographyFault”
Symptoms Provisioning of subscriptions for El Salvador country failed with: “InvalidCustomerGeographyFault”. In accordance with MSFT, OA sends an...
Wed, 5 Feb, 2020 at 9:22 PM
Apache web-site access error "404 - Not found"
Symptoms Customer has Apache website site 1 located on NG Web-cluster/server. On attempt to access the site error 404 - not found is shown Cause Cu...
Wed, 5 Feb, 2020 at 9:22 PM