Published Solutions
Published solution Articles non internal
Symptoms After upgrade to OA 8.3, one may notice that UX1 for Customers allows purchasing domain names that are not available if a search is made with doma...
Fri, 17 Apr, 2020 at 1:27 PM
Symptoms A scheduled RDE report of type "With Every Invoice" lacks details from a customer's order. The missing details can be found in a on...
Fri, 17 Apr, 2020 at 2:54 PM
Symptoms Service user's password changed from CCPv1/UX1 is not propagated to Active Directory and consequently to Exchange. However, corresponding tas...
Sat, 18 Apr, 2020 at 8:58 PM
Symptoms It is not possible to perform resource modification (increase quantity, change name, etc.) of subscription based on APS application. The er...
Thu, 23 Apr, 2020 at 4:24 PM
Symptoms Sales or Upgrade order for Office 365 subscription fails with the following error: The order provisioning has failed.
The last error - &qu...
Thu, 23 Apr, 2020 at 5:00 PM
Pre-Prerequisites Fixed Issues Installation Procedure Help Resources Pre-Requisites This hotfix requires Odin Automation Premium 7.4 or later. ...
Thu, 23 Apr, 2020 at 10:46 PM
Symptoms "Cleanup packages on host hosname.example.com" task fails with 'null' as output. In /var/log/pa/core.log on the Management...
Sat, 25 Apr, 2020 at 5:40 PM
Symptoms Unlimited Office 365 license count is shown incorrectly in UX1. The value depicted is more than or equals to 500000. Cause Since Microsoft do...
Sat, 25 Apr, 2020 at 5:53 PM
Symptoms UX1 > Cloud Servers > Any Server > Manage Server > Configure Hardware screen shows incorrect (free, for example) fee for Disk Space re...
Mon, 27 Apr, 2020 at 2:03 AM
Symptoms Operations Automation periodic task "Billing APS entities synchronization" is not running and cannot be started causing multiple issues ...
Mon, 27 Apr, 2020 at 2:24 AM