Published Solutions
Published solution Articles non internal
Symptoms Sales order for Office 365 subscription fails with the following error: The last error - "Service creation error: Platform error #er...
Sat, 23 May, 2020 at 9:50 PM
Symptoms Various operations related to Azure NCE application fail with the following error shown in UI: Error code: unknown_remote_error
Error Cate...
Sun, 24 May, 2020 at 11:29 PM
Symptoms Attempt to collect import data using readCSPAccounts.py fails with the following error: Unable to prepare the import data because of error...
Mon, 25 May, 2020 at 6:30 AM
Symptoms Attempt to disable subscription fails with error on Microsoft side, for example: 2020-03-19 09:06:58,006 <2644> [ 138] ERROR flow...
Mon, 25 May, 2020 at 6:39 AM
Fixed Issues OA-12896 Resource usage collection on web servers does not work Obtaining This hotfix can be downloaded from here. Installation Use oa-u...
Mon, 25 May, 2020 at 10:00 PM
Symptoms It is not possible to open 'PCP > System > Settngs > Brands' menu neither from branding UI nor from MN UI. The load usually fai...
Wed, 27 May, 2020 at 12:57 PM
Symptoms Cloud Infrastructure virtual environment console is not opening on the platform. The screen hangs for 5 minutes and returns the error message: ...
Wed, 3 Jun, 2020 at 12:51 PM
## Symptoms Logparser-related tasks fail with an output below: Task name Remove logfile '/var/www/vhosts/5/136563/log/error_log' (1...
Tue, 16 Jun, 2020 at 12:56 PM
What's New in This Release Bulk import of subscriptions. Learn more in Importing Multiple Azure Subscriptions at Once. UX1 for Resellers. Now, there...
Mon, 15 Jun, 2020 at 6:36 PM
Symptoms On attempt to open tab of some APS application (Provider's Control Panel > Services > Applications) in UI, tab of other APS applicat...
Tue, 7 Jul, 2020 at 8:41 PM