Published Solutions
Published solution Articles non internal
Symptoms Sales or Upgrade order for Office 365 subscription fails with the following error: The order provisioning has failed.
The last error - &qu...
Thu, 23 Apr, 2020 at 5:00 PM
Pre-Prerequisites Fixed Issues Installation Procedure Help Resources Pre-Requisites This hotfix requires Odin Automation Premium 7.4 or later. ...
Thu, 23 Apr, 2020 at 10:46 PM
Symptoms "Cleanup packages on host hosname.example.com" task fails with 'null' as output. In /var/log/pa/core.log on the Management N...
Sat, 25 Apr, 2020 at 5:40 PM
Symptoms Unlimited Office 365 license count is shown incorrectly in UX1. The value depicted is more than or equals to 500000. Cause Since Microsoft do...
Sat, 25 Apr, 2020 at 5:53 PM
Symptoms UX1 > Cloud Servers > Any Server > Manage Server > Configure Hardware screen shows incorrect (free, for example) fee for Disk Space re...
Mon, 27 Apr, 2020 at 2:03 AM
Symptoms Operations Automation periodic task "Billing APS entities synchronization" is not running and cannot be started causing multiple issues ...
Mon, 27 Apr, 2020 at 2:24 AM
Question Is it possible to abort a running project in Migration Manager? Answer It cannot be done without manual database intervention so contact Clou...
Mon, 27 Apr, 2020 at 6:25 AM
Symptoms Status of Exchange services (such as ExchangeMailstore, ExchangeAutodiscover, etc) for service node is represented as Unknown or Inactive in Pr...
Tue, 13 Apr, 2021 at 12:36 PM
Symptoms Customer placed order for a storage Microsoft offer with a big quantity (for example, 3 000 GB). However, different quantity is actually provis...
Mon, 27 Apr, 2020 at 6:45 AM
Symptoms Migration project fails with the following error message in the UI: Failed to copy web files for subscription '%subscription_name%': Fai...
Wed, 29 Apr, 2020 at 7:36 PM