Published Solutions

Published solution Articles non internal

Brands menu setting load fails by the timeout
Symptoms It is not possible to open 'PCP > System > Settngs > Brands' menu neither from branding UI nor from MN UI. The load usually fai...
Wed, 27 May, 2020 at 12:57 PM
Cloud Infrastructure console is not opening: 502 proxy errror
Symptoms Cloud Infrastructure virtual environment console is not opening on the platform. The screen hangs for 5 minutes and returns the error message: ...
Wed, 3 Jun, 2020 at 12:51 PM
logfile tasks are failing with "No such file or directory (errno 2)"
## Symptoms Logparser-related tasks fail with an output below: Task name Remove logfile '/var/www/vhosts/5/136563/log/error_log' (1...
Tue, 16 Jun, 2020 at 12:56 PM
[Release Notes] Azure CSP NCE 1.3
What's New in This Release Bulk import of subscriptions. Learn more in Importing Multiple Azure Subscriptions at Once. UX1 for Resellers. Now, there...
Tue, 8 Sep, 2020 at 9:10 PM
Incorrect application tab is shown in UI for all APS applications after an upgrade to 8.3 or later
Symptoms On attempt to open tab of some APS application (Provider's Control Panel > Services > Applications) in UI, tab of other APS applicat...
Tue, 8 Sep, 2020 at 9:34 PM
[Release Notes] Azure CSP Integration v. 7.7.2
What's New in This Version This release resolves the following issues: APSA-22511. Resources with tiered pricing were not billed correctly. A...
Tue, 9 Jun, 2020 at 8:02 PM
Not possible to open Announcement Notifications: InvalidHostID
Symptoms It is not possible to modify notifications in `System > Announcement > Notifications`: Horrible Exception: java.lang.reflect.InvocationTar...
Thu, 11 Jun, 2020 at 7:39 AM
Office 365 - Attempt to upgrade application fails with "RESTEASY004655: Unable to invoke request Connection reset"
Symptoms There is an attempt to upgrade Office 365 application. Endpoint was upgraded successfully, but task "Upgrading resources of application ...
Thu, 11 Jun, 2020 at 12:47 PM
Periodic task stuck in "Rescheduled" state
Symptoms Periodic task stuck in "Rescheduled" state. Attempt to resubmit the task does not show any error in UI, but also does not lead to...
Thu, 11 Jun, 2020 at 4:58 PM
Azure CSP - Sales order fails with error " Confidential Client requests are not supported on the public endpoint (login.microsoftonline.com)"
Symptoms Sales order for Azure subscription fails with the following error: Task "Provisioning "Tenant" for APS application Azure Cl...
Thu, 11 Jun, 2020 at 6:24 PM