Published Solutions

Published solution Articles non internal

[Release Notes] Azure CSP Integration v. 7.7.2
What's New in This Version This release resolves the following issues: APSA-22511. Resources with tiered pricing were not billed correctly. A...
Tue, 9 Jun, 2020 at 8:02 PM
Not possible to open Announcement Notifications: InvalidHostID
Symptoms It is not possible to modify notifications in `System > Announcement > Notifications`: Horrible Exception: java.lang.reflect.InvocationTar...
Thu, 11 Jun, 2020 at 7:39 AM
Office 365 - Attempt to upgrade application fails with "RESTEASY004655: Unable to invoke request Connection reset"
Symptoms There is an attempt to upgrade Office 365 application. Endpoint was upgraded successfully, but task "Upgrading resources of application ...
Thu, 11 Jun, 2020 at 12:47 PM
Periodic task stuck in "Rescheduled" state
Symptoms Periodic task stuck in "Rescheduled" state. Attempt to resubmit the task does not show any error in UI, but also does not lead to...
Thu, 11 Jun, 2020 at 4:58 PM
Azure CSP - Sales order fails with error " Confidential Client requests are not supported on the public endpoint (login.microsoftonline.com)"
Symptoms Sales order for Azure subscription fails with the following error: Task "Provisioning "Tenant" for APS application Azure Cl...
Thu, 11 Jun, 2020 at 6:24 PM
Packages upgrade during hotfix installation fails with "Internal error: HTTP POST to 'https://192.168.0.10:8352/process' failed: timeout expired"
Symptoms The following error is shown during hotfix installation on action related to packages upgrade/installation: 2020-06-12 06:41:21.680 [WARNI...
Sat, 13 Jun, 2020 at 2:42 PM
HOTFIX OpenJDK RHEL6 11.28.7
Fixed issues DO-13473 Issue Summary: 20.4, 8.3, and 8.2 repositories has the outdated OpenJDK version. Fix Description: The OpenJDK package version...
Wed, 17 Jun, 2020 at 5:37 PM
Office 365 - Order for trial subscription fails with "The offer *** is not purchasable - Availability *** referenced by line item 0 does not support billing cycle 'Monthly'"
Symptoms Customer tries to purchase trial Office 365 subscription. Task "Provisioning "Tenant" for APS application Office 365" fails...
Sat, 20 Jun, 2020 at 5:42 PM
Azure NCE - Sales order fails with "Date of agreement cannot be greater than the current date"
Symptoms Provisioning of sales order for Azure NCE subscription fails with the following error in /usr/local/azure-nce/log/azure-nce.log log file on the...
Sat, 20 Jun, 2020 at 7:48 PM
Azure CSP - Customers are overbilled after an upgrade to 7.7.1
Symptoms While comparing reconciliation report generated in Odin Automation/CloudBlue Commerce platform (Provider's Control Panel > Applications...
Mon, 22 Jun, 2020 at 1:30 AM