Published Solutions
Published solution Articles non internal
Symptoms Attempt to collect import data using readCSPAccounts.py fails with the following error: Unable to prepare the import data because of error...
Mon, 25 May, 2020 at 6:30 AM
Symptoms Attempt to disable subscription fails with error on Microsoft side, for example: 2020-03-19 09:06:58,006 <2644> [ 138] ERROR flow...
Mon, 25 May, 2020 at 6:39 AM
Fixed Issues OA-12896 Resource usage collection on web servers does not work Obtaining This hotfix can be downloaded from here. Installation Use oa-u...
Tue, 8 Sep, 2020 at 11:25 PM
Symptoms It is not possible to open 'PCP > System > Settngs > Brands' menu neither from branding UI nor from MN UI. The load usually fai...
Wed, 27 May, 2020 at 12:57 PM
Symptoms Cloud Infrastructure virtual environment console is not opening on the platform. The screen hangs for 5 minutes and returns the error message: ...
Wed, 3 Jun, 2020 at 12:51 PM
## Symptoms Logparser-related tasks fail with an output below: Task name Remove logfile '/var/www/vhosts/5/136563/log/error_log' (1...
Tue, 16 Jun, 2020 at 12:56 PM
What's New in This Release Bulk import of subscriptions. Learn more in Importing Multiple Azure Subscriptions at Once. UX1 for Resellers. Now, there...
Tue, 8 Sep, 2020 at 9:10 PM
Symptoms On attempt to open tab of some APS application (Provider's Control Panel > Services > Applications) in UI, tab of other APS applicat...
Tue, 8 Sep, 2020 at 9:34 PM
What's New in This Version This release resolves the following issues: APSA-22511. Resources with tiered pricing were not billed correctly. A...
Tue, 9 Jun, 2020 at 8:02 PM
Symptoms It is not possible to modify notifications in `System > Announcement > Notifications`: Horrible Exception: java.lang.reflect.InvocationTar...
Thu, 11 Jun, 2020 at 7:39 AM