Published Solutions

Published solution Articles non internal

Azure NCE - Sales order fails with "Date of agreement cannot be greater than the current date"
Symptoms Provisioning of sales order for Azure NCE subscription fails with the following error in /usr/local/azure-nce/log/azure-nce.log log file on the...
Thu, 24 Sep, 2020 at 9:52 PM
Azure CSP - Customers are overbilled after an upgrade to 7.7.1/8.0
Symptoms While comparing reconciliation report generated in Odin Automation/CloudBlue Commerce platform (Provider's Control Panel > Applications ...
Fri, 31 Jul, 2020 at 9:34 PM
"General" tab of APS 1.2 instance is opened with "java.lang.NullPointerException"
Symptoms The following error message is represented in UI on attempt to open "General" tab of instance based of APS 1.2 application (Provider&...
Thu, 25 Jun, 2020 at 1:09 PM
[Release Notes] Azure CSP 1.3.1
What's New in This Release The Azure Cost Management and Billing service is now enabled for subscriptions by default. Azure NCE no longer removes not...
Tue, 30 Jun, 2020 at 11:00 PM
Not possible to place an order for a plan switch: Resource type #XXX does not exist..
Symptom It is not possible to place a new order for a subscription plan switch using a Provider/Reseller Control Panel or CCPv1. An error message is sho...
Sat, 4 Jul, 2020 at 6:35 AM
[Office 365] All resources from hosting context exceeded their limits
Symptoms Sales Orders are failing with an error All resources from hosting context applicable for relation 'office365Application' of type '...
Tue, 26 Jan, 2021 at 10:12 AM
Microsoft 365 - Link on "Correct Microsoft 365 Account Contact Data" screen redirects to user screen instead of company profile
Symptoms There is a following link on Correct Microsoft 365 Account Contact Data screen: You can change your account contact data here This link redi...
Tue, 14 Jul, 2020 at 1:50 PM
Microsoft 365 - Customer's service stuck in "Preparing your service. It might take a few minutes to complete."
Symptoms Message "Preparing your service. It might take a few minutes to complete." is represented when customer tries to access Microsoft 365...
Tue, 14 Jul, 2020 at 8:41 PM
Cloud Infrastructure Automation 18.0 Release 25
Pre-Prerequisites Fixed Issues Installation Procedure Help Resources Pre-Requisites This hotfix requires Odin Automation Premium 7.4 or later. ...
Fri, 24 Jul, 2020 at 12:30 AM
[Release Notes] Azure CSP 1.4
What's New in This Release Azure CSP NCE 1.4 brings the following additions and enhancements: Partners can transfer from Azure CSP 7.x to Azure CSP N...
Tue, 15 Sep, 2020 at 3:00 PM