Published Solutions
Published solution Articles non internal
Urchin service is not supported beginning from Odin Automation Premium 7.0 and it will be removed during the upgrade
In order to prepare for upgrade to O...
Wed, 13 Apr, 2022 at 6:49 PM
Before the upgrade of an order flow, the pre-check script is run automatically. This pre-check script checks existing order flows for a possible upgrade. Th...
Mon, 13 Jun, 2022 at 6:23 PM
Before a provisioning order type is added to the system and order flow that uses this new order type is created, the pre-check script is run automatically. ...
Mon, 13 Jun, 2022 at 6:26 PM
Before switching order flows to work with provisioning orders, the pre-check script is run automatically. This pre-check script checks existing order flows ...
Mon, 13 Jun, 2022 at 6:10 PM
Questions How do I know if a product works via Connect Adapter or via PLM? Can I use both at the same time? Can one affect another? Answer A pro...
Thu, 28 Apr, 2022 at 6:13 PM
Symptoms On attempt to place a new Sales Order with "Create a new Microsoft account" or "Use an existing Microsoft account", the pa...
Wed, 4 May, 2022 at 7:40 PM
Symptoms Sales Order is failed with an error from CB Commerce side: Fulfillment Request PR-8604-6136-****-*** created. State set to Failed.
Reason: There ...
Thu, 16 Mar, 2023 at 8:58 PM
Symptoms In an attempt to import PPR file for Inhouse Product, an error occurs: "Unexpected error while parsing configuration" with an err...
Thu, 19 May, 2022 at 9:56 PM
In CloudBlue Commerce version 21.7, the Bill for Subscriptions that are on hold functionality of Credit Terms has been discontinued. If this new BSS beh...
Wed, 15 Jun, 2022 at 4:41 PM
Symptoms On attempt to import a PPR file for Inhouse Product application, the process is failed with an error Default service template not found for ow...
Fri, 20 May, 2022 at 8:55 PM