Published Solutions
Published solution Articles non internal
Symptoms When upgrading your CloudBlue Commerce installation from version 20.5 to version 21.x, oss-init-job Pods fail with the "Wrong number of appli...
Thu, 4 Aug, 2022 at 2:54 PM
Symptom If the "transfer domain" option is chosen while purchasing a G-Suite subscription, the following error appears in the UX1 Customer Con...
Mon, 25 Jul, 2022 at 1:00 PM
Symptoms Cancellation orders were stuck in "Checking provisioning conditions" status. Cause The CF order type in the provided order flow has...
Sat, 30 Jul, 2022 at 5:47 AM
Pre-Prerequisites Fixed Issues Installation Procedure Help Resources Pre-Requisites This hotfix requires: Odin Automation Premium 7.4, or lat...
Tue, 16 Aug, 2022 at 8:42 PM
Symptoms Prechecks that you perform for your CloudBlue Commerce databases with the db_precheck.py script cannot be successfully completed because there are...
Thu, 11 Aug, 2022 at 9:34 PM
Symptoms Upon placement of order in UX1, the error "Unable to complete the operation, please cancel and try again later" will be prompted to the ...
Fri, 26 Aug, 2022 at 10:09 PM
Symptoms Ingram Micro copyright are shown on CP login screen after license update. Example: Cause hide_parallels_copyrights license property not sy...
Thu, 8 Sep, 2022 at 1:52 PM
Symptoms Tried to update inhouse-products to version 1.4.186 but the update failed with the following error: [root@osscore ~]# helm upgrade inhouse-produ...
Sat, 17 Sep, 2022 at 3:59 AM
As CloudBlue Connect continues to be the platform that powers ISV integration, we have made the strategic decision to End-of-Life (EOL) all released version...
Tue, 20 Sep, 2022 at 1:35 PM
Symptoms When importing xls PPR for NCE PLM products, there is an error: "Failed to parse column 'com.odin.platform.excel.ejb.excelwizard.E...
Sat, 4 Feb, 2023 at 1:04 AM