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Published solution Articles non internal

Microsoft 365 CSP to NCE (Connect) migration script issues
This article contains information about various problems that can occur during the use of the Microsoft 365 CSP to NCE (Connect) migration script.  ID ...
Fri, 12 Aug, 2022 at 8:54 PM
[Azure NCE] Billing order is not generated for subscription. Default margin configuration not found for service plan.
Symptoms Billing Order is not generated for Azure NCE subscription even if usage file is accepted from CloudBlue Connect. Services > Usage Reports menu...
Mon, 18 Jul, 2022 at 7:54 PM
Product Inventory is missing different items
Symptoms Some Service Plans are missing from Product Inventory. Cause Product Inventory misconfiguration. A particular resource has a different cost (r...
Mon, 18 Jul, 2022 at 11:11 PM
Upgrading CloudBlue Commerce from 20.5 to 21.x: oss-init-job Pods Fail with the "Wrong number of applications to upgrade" Error
Symptoms When upgrading your CloudBlue Commerce installation from version 20.5 to version 21.x, oss-init-job Pods fail with the "Wrong number of appli...
Thu, 4 Aug, 2022 at 2:54 PM
G-Suite - New subscriptions and transfer domain - transferKey Forbidden
Symptom If the "transfer domain" option is chosen while purchasing a G-Suite subscription, the following error appears in the UX1 Customer Con...
Mon, 25 Jul, 2022 at 1:00 PM
[21.6] Order flow "RB", "AD","CT", "TW", "TP", "TS", "TF"
Symptoms Cancellation orders were stuck in "Checking provisioning conditions" status.  Cause The CF order type in the provided order flow has...
Sat, 30 Jul, 2022 at 5:47 AM
Cloud Infrastructure Automation 18.0 Release 36
Pre-Prerequisites Fixed Issues Installation Procedure Help Resources Pre-Requisites This hotfix requires: Odin Automation Premium 7.4, or lat...
Tue, 16 Aug, 2022 at 8:42 PM
Upgrading CloudBlue Commerce from 20.5 to 21.x: Prechecks for CloudBlue Commerce Databases Are Not Completed Successfully due to Failed Tasks "Periodic check for certificates statuses" in BSS
Symptoms Prechecks that you perform for your CloudBlue Commerce databases with the db_precheck.py script cannot be successfully completed because there are...
Thu, 11 Aug, 2022 at 9:34 PM