Published Solutions

Published solution Articles non internal

[20.5] [21.0] Order stuck in "Waiting for acceptance of the Terms and Conditions" status
Symptoms In Coudblue Commerce 20.5 and 21.0, change orders can get stuck in the "Waiting for acceptance of the Terms and Conditions" status. ...
Wed, 26 Oct, 2022 at 4:59 PM
Password generator does not comply with IDP policy
Symptoms We get the following errors when trying to change a password and use the system password generator. - The password should have more special ch...
Thu, 10 Nov, 2022 at 7:33 PM
"Maximum authentication attempts before locking user" system property does not work
Symptoms We have set some values for these system properties under Settings: - Maximum authentication attempts before locking user = 2 - Failed login ...
Sun, 20 Nov, 2022 at 6:05 PM
[IDP] Ability to see locked users and unlock them
Question Let's suppose that user is locked using the IdP module. If user is locked, we need to understand where can we check the status and how do we ...
Sun, 20 Nov, 2022 at 7:09 PM
Billing Order (Rating Engine PAYG) does not show any SKU
Symptoms Billing Order was generated for a Connect based subscription without SKU. Cause 1. Check if this is not your case https://cloudblue.freshdesk...
Thu, 17 Nov, 2022 at 9:56 PM