Published Solutions
Published solution Articles non internal
Question How can be "partial upgrade tool" installed on CloudBlue Commerce? Answer It is required to meet the technical requirements a...
Mon, 17 Jul, 2023 at 10:35 PM
Symptoms An attempt to place switch plan order through REST API or UX1 marketplace with additional resource amount will fail with error 'Resource qu...
Thu, 27 Jul, 2023 at 11:22 PM
Symptoms Placed Sales Order for Azure NCE fails with following error: Service Creation Failed: Platform service was not created. Task "Provisioni...
Thu, 3 Aug, 2023 at 4:30 PM
Question Where do we get the "Adobe Return Order ID" during the process of downgrade or cancellation? Answer Step 1: To get the order ID ...
Thu, 3 Aug, 2023 at 7:04 PM
Symptoms When trying to view any inhouse-products resource in OA PCP, the following error is shown: An unforeseen error occurred. Please contact nore...
Sun, 6 Aug, 2023 at 11:44 PM
Symptoms After upgrading to UX1MP-7.2.1707, unable to resume reseller's marketplace where it shows the same error as per the following article: Resu...
Thu, 10 Aug, 2023 at 4:48 PM
Symptoms Customer or reseller try to place a Partial Upgrade order for a PLM based plan after Provider configure it according to new PFR-5669 described ...
Thu, 21 Sep, 2023 at 1:18 AM
Symptoms All orders fail or get rescheduled with the below error: Rating Engine call error: HTTP operation failed with error code 28: Operation time...
Mon, 14 Aug, 2023 at 1:05 AM
Symptoms When attempting to place a scheduled change order from customer UX1, the validation screen will prompt the error: "You have passed the can...
Fri, 18 Aug, 2023 at 6:20 PM
Symptoms Try to partially upgrade some licenses from one subscription to another existing subscription does not show the existing subscriptions, or only...
Fri, 18 Aug, 2023 at 6:16 PM