Published Solutions

Published solution Articles non internal

How to remove IP addresses from JSESSIONID and DeploymentNode cookies
Problem Internal Host / IP address information is disclosed in JSESSIONID and DeploymentNode cookies. Resolution Complete the following steps on MN an...
Thu, 17 Jun, 2021 at 11:18 PM
NG database synchronization tasks complete successfully, but NG databases are still in status "Synching"
Symptoms Provider launched NG databases synchronization. Corresponding tasks of type "Enable database <N> for cluster <N>" have bee...
Fri, 11 Dec, 2020 at 4:33 AM
Update List of templates installed to HW Node task fails: Foreign key 'vz_ve_configs_fk0' violation
Symptoms Update List of templates installed to HW Node task fails with the following error: Foreign key 'vz_ve_configs_fk0' violation while ...
Fri, 11 Dec, 2020 at 4:33 AM
VPS backup stuck in "Deleting" status
Symptoms VPS backup stuck in Deleting state for a long time and there are no failed/canceled in task manager related to this backup. Cause As there...
Fri, 11 Dec, 2020 at 4:33 AM
Domain is not registered when it is resubmited to Plesk
Symptoms A Plesk domain in Operations Automation (OA) is shown as "not registered" when you try to click Resubmit to Parallels Plesk Panel, or ...
Fri, 11 Dec, 2020 at 4:33 AM
[POA Basics] [Tasks] APS tasks types
Problem I have created a subscription for my APS package, several tasks appear in Operations > Tasks, why are there are so many tasks for one operatio...
Fri, 11 Dec, 2020 at 4:33 AM
Managing Allowed IP Addresses of SpamAssassin Services
This article describes how to manage allowed IP addresses of SpamAssassin services. To manage allowed IP adresses of SpamAssassin services, follow these ...
Fri, 11 Dec, 2020 at 4:33 AM
Consolidate renewal order for multiple Domains
Question There are customers with big amount of domain subscription that expire around same time (same day/week/month), is there any way to consolidate t...
Fri, 11 Dec, 2020 at 4:33 AM
Linux Shared Hosting NG: Custom php.ini
In the current OA Linux Shared Hosting NG implementation customer cannot use their custom php.ini file, only Provider may create custom php.ini file for a p...
Fri, 11 Dec, 2020 at 4:33 AM
Unforseen error when following link to change primary e-mail address
Symptoms On attempt to follow the link from the e-mail sent after Primary E-mail Address for Exchange mailbox was changed, the error is shown in browser:...
Fri, 11 Dec, 2020 at 4:33 AM