Published Solutions

Published solution Articles non internal

Underscore in CNAME DNS records in OA
Symptoms Customer is trying to create DNS record of the CNAME type . He is specifying an underscore in record name. OA returns an error: Domain names ...
Fri, 11 Dec, 2020 at 4:33 AM
"Drop database user" task fails: "role cannot be dropped because some objects depend on it"
Symptoms Drop database user Some_DB_User_Name on host XX.XX.XX.XX task fails with the following output: PgSQL API error: ERROR: role "Some_DB_Use...
Fri, 11 Dec, 2020 at 4:33 AM
POA 5.4 Update 08 (KB115384)
Release Notes Full release notes for Parallels Operations Automation (POA) version 5.4.8 can be downloaded here. Fixed Issues POA-75764 Migration...
Fri, 11 Dec, 2020 at 4:33 AM
Parallels Web Presence Builder: cannot publish a site: "Unexpected server behavior"
Symptoms I cannot publish a site with Parallels Web Presence Builder. The following error occurs: Unexpected server behavior. Please contact the serve...
Fri, 11 Dec, 2020 at 4:33 AM
Presence Builder cannot publish to ProFTPd 1.3.5
Symptoms Cannot publish a site in Presence Builder, Sitebuilder to a target server with proftpd 1.3.5 . In /usr/local/psa/admin/logs/sitebuilder.log ...
Fri, 11 Dec, 2020 at 4:33 AM
Sharepoint users stuck in updating status
Symptoms A Sharepoint user is stuck with an 'Updating' or 'Deleting' status. There are some tasks with a 'Failed', '...
Fri, 11 Dec, 2020 at 4:33 AM
User cannot create or update a Public Folder: "Public folder user doesn't exist"
Symptoms A Parallels Operations Automation (POA) task to create or update an Exchange Public Folder fails with the error message 'Public folder user...
Fri, 11 Dec, 2020 at 4:33 AM
Task for provisioning OACI APS subscription fails with 'VE name contains non-LDH characters'
Symptoms Task for provisioning OACI APS subscription fails with the following error: [ApplicationUnknownError] Provisioning: resource afb4f9f0-9055-4e...
Fri, 11 Dec, 2020 at 4:33 AM
APS 2 provisioning task fails with error similar to "Can't find schema for 'http:\/\/namespace.com\/resource\/10.0'"
Symptoms Task 'Executing APS provisioning workflow ...' for an APS 2.0 application with external provisioning type that uses PHP runtime failed...
Fri, 11 Dec, 2020 at 4:34 AM
O365 5.x: Canceled subscription and licenses look active on O365 CCP screens
Symptoms Take Account, provision subscription Provision 2nd subscription based on another compatible offer Create users on both subscriptions, assi...
Fri, 11 Dec, 2020 at 4:34 AM