Published Solutions

Published solution Articles non internal

Failed task to set photo for AD user: Unknown error 0xC220140E
Symptoms Failed task to Set photo for AD user Last execution output Destination host '' (#320), IP '' : Provisioning request fa...
Fri, 11 Dec, 2020 at 4:34 AM
Cannot send email through Contact Form when Captcha is enabled: "Your message could not be sent due to an internal error"
Symptoms Cannot send email through Contact Form when "Enable the protection from automated spam postings" is enabled (with Captcha). The follow...
Fri, 11 Dec, 2020 at 4:34 AM
Linux Shared Hosting NG: Resource Configuration
The Service Template for Linux Shared Hosting NG service must include a Resource Type based on the Physical Hosting (Apache) Resource Class. The same resour...
Fri, 11 Dec, 2020 at 4:34 AM
Support APS (Flexitab): Support tab is blank in CCP
Symptoms When accessing CCP > Support tab for one of the accounts, nothing is shown: Support tab is empty. Cause The issue occurred because th...
Fri, 11 Dec, 2020 at 4:34 AM
Error when trying to place Upgrade/Downgrade resource error.
Symptoms When trying to upgrade/downgrade resource via CCP error appears: The Current Usage of `[resource_name]` exceeds Total Amount. or The...
Fri, 11 Dec, 2020 at 4:34 AM
During site/webspace removal a task 'Change virtual directory 'Root'' fails: "web site for virtual directory has unexepectedly disappeared"
Symptoms If POA subscription has some site application installed in root location of the webpsace, then destruction of such subscription generates the ta...
Fri, 11 Dec, 2020 at 4:34 AM
Lync APS 2 resources added to existing subscriptions are not auto-provisioned
Symptoms Provider has modified Service Template and added Lync APS2.0 resources to it. After subscriptions were synchronized with the template, new Lync ...
Fri, 11 Dec, 2020 at 4:34 AM
After moving the domain subscription domain owner was not changed
Symptoms Provider used "move subscriptions" functionality introduced in PBA-E 6.0 to move domain subscription from account A to account B Subsc...
Fri, 11 Dec, 2020 at 4:34 AM
Task `Configure site application (instance_id = xxx) on DS yyyy' (id=1234567) execution failed
Symptoms Task Configure site application fails with the following error: Destination host 'PEMWINWEB01.domain.tld' (#22), IP '10.0.0.1&...
Fri, 11 Dec, 2020 at 4:34 AM
Provisioning Failed - MozyPro APS Error while configuring subscription1234567 --invalid number of licenses
Symptoms During changing of a service plan for subscription with MozyPro APS an order fails with the Provisioning Failed status. The following error c...
Fri, 11 Dec, 2020 at 4:34 AM