Published Solutions

Published solution Articles non internal

Different values of 'Prohibit send quota' in Customer CP and in Exchange
Symptoms A customer created Exchange mailbox info@customer.com in their POA Control Panel with the following limits: Issue warning at 1024 MB Prohibi...
Fri, 11 Dec, 2020 at 4:34 AM
Post-upgrade tasks - Merge NG resource usage to resource usage log
Symptoms The following tasks appear in Task Manager after upgrade to OA5.5: Task ID 402360 Queue name webcluster_resource_usage Tas...
Fri, 11 Dec, 2020 at 4:35 AM
Installing WPE package throws error: Exception has been thrown by the target of an invocation on CreateWpeAdminUser
Symptoms WindowsProvisioningEngine package installation fails with following message: Subject Package installation failed Message Installation of pack...
Fri, 11 Dec, 2020 at 4:35 AM
Subscription fails to destroy: Primary e-mail address is not defined for mail entity with id
Symptoms Destroying the subscription throws the following error. Destroying service of Subscription #XXXXXXXX failed: Parallels Operations Automation ...
Fri, 11 Dec, 2020 at 4:35 AM
Domain subscription was cancelled automatically before expiration date
Symptoms Cancellation order for the domain subscription has been automatically created before the subscription expiration date and processed by the syste...
Fri, 11 Dec, 2020 at 4:35 AM
Windows Azure Pack APS Package Update 3
APPLIES TO: Parallels Operations Automation 5.5 About This Update: This update includes the following improvements and fixes: Turkish trans...
Fri, 11 Dec, 2020 at 4:35 AM
Upgrade from WAP APS package RTM to Update 1
This instruction is designed for updating existing installations of Windows Azure Pack APS package, RTM version. To learn how to install this version of ...
Fri, 11 Dec, 2020 at 4:35 AM
POA Notifications log is empty for some staff members
Symptoms In POA provider's panel Top > System Director > Notification Manager > Notifications log (since POA 5.5 Operations > Tasks >...
Fri, 11 Dec, 2020 at 4:35 AM
Complete removal of organization fails - Call of method "SW Managed Exchange::DeleteOfflineAddressList" failed
Symptoms The task Complete removal of organization fails with the following error: Task ID 10162566 Queue name DomainService00000YYY Task name ...
Fri, 11 Dec, 2020 at 4:35 AM
How to deal with failed tasks
Symptoms There are some failed tasks in the background task queue; some POA provisioning operations are stuck indefinitely, and related objects are out o...
Fri, 11 Dec, 2020 at 4:35 AM