Published Solutions

Published solution Articles non internal

Plesk is unaccessible with the error: SQLSTATE: Column not found/Base table or view not found
Symptoms Plesk fails to load after an upgrade. The following errors may appear when attempting to log in: Unknown column ipAddress in where clause...
Fri, 11 Dec, 2020 at 4:35 AM
CDI - Default domain for login names not specified
Symptoms AD sync session fails with the error: Message User 'ASP.NET Machine Account' failed with error: 'Default domain for login nam...
Fri, 11 Dec, 2020 at 4:35 AM
Cannot create MX or TXT record via CCP - The length of "" section exceed 63 symbols.
Symptoms When trying to create a new MX or TXT record via Add new DNS record, the Mail domain (for MX) or the Domain (for TXT) field is left empty, and t...
Fri, 11 Dec, 2020 at 4:35 AM
Can not install packages: ERROR: Not a rpm file
Symptoms POA Update pre-check fails with a following error: ERROR: Error during OpenAPI call: Can not install Virtuozzo template from http://<IP>...
Fri, 11 Dec, 2020 at 4:35 AM
How to transform Connect-based applications to enable automatic MPN filling in related billing resources
We have made several improvements to the integration between CloudBlue Commerce and CloudBlue Connect: MPN settings will be automatically filled in billing...
Mon, 14 Dec, 2020 at 7:18 PM
Domains registered via InterNetX PHP plugin are not renewed for some TLDs
Symptoms Domain registrar InterNetX is configured in CloudBlue Commerce platform. Renewal orders for some domain subscriptions never complete and eventuall...
Wed, 23 Dec, 2020 at 9:24 PM
[Release Notes] Azure CSP Integration v. 7.7.4
What's New in This Version This release of the Azure integration package brings the following additions and enhancements: The issue with stall...
Tue, 19 Jan, 2021 at 7:07 PM
Azure NCE sales order fails with 400 error "An order provisioning has failed: 'null' cannot be processed."
Symptoms The following error can be seen upon placing a Sales order for a new Azure NCE subscription: Service Creation Failed: Platform service was not cr...
Thu, 21 Jan, 2021 at 10:20 PM
[Azure CSP] Usage discrepancy for the imported subscription in case if cut-off date is in the future
Symptoms Azure CSP subscription is getting imported to OA with the future cut-off date. For example, subscription was imported on November 10th with th...
Mon, 25 Jan, 2021 at 5:32 PM
[Office365] How to enable verbose log on MOSI Gateway Host
Resolution In order to enable verbose log on Office 365 Endpoint, proceed with the next steps: 1. Login to Office 365 Endpoint 2. Go to folder C:\inetpub...
Tue, 26 Jan, 2021 at 12:31 PM