Published Solutions

Published solution Articles non internal

[Azure CSP] "An unexpected error has occured" while navigating to the "Price List" tab or placing a new Sales Order
Symptoms The error message occurs  - while navigating to Applications > Azure CSP > Price Configuration > Price List tab - while pla...
Wed, 21 Jul, 2021 at 1:09 PM
[O365]No validation rules were found for the country/region
Symptoms Order failed with the following error: The last error - "Service Creation Failed: Platform error #error_code #-1, extype_id #-1, modul...
Mon, 9 Aug, 2021 at 8:00 PM
Removing Online Store from CloudBlue Commerce 21.x
This article explains how to remove (hide) the components of the Online Store from CloudBlue Commerce 21.0 after you upgrade to it. All items related to ...
Wed, 11 Aug, 2021 at 12:45 AM
Third-party software used in CloudBlue Commerce 21.0
  This article lists all third-party software used in CloudBlue Commerce 21.0.   SoftwareLicenseCloudBlue Component Using the Software @babel/code-frame ...
Tue, 24 Aug, 2021 at 3:04 PM
[Office365] Autoconf sets incorrect limit for a "Office 365 Subscription Provisioning"resource type
Symptoms Autoconf.py script contains the "Office 365 Subscription Provisioning" resource which is set to unlimited value # Application Services...
Thu, 26 Aug, 2021 at 5:34 PM
Cloud Infrastructure Automation 18.0 Release 32
Pre-Prerequisites Fixed Issues Installation Procedure Help Resources Pre-Requisites This hotfix requires: Odin Automation Premium 7.4, or lat...
Fri, 3 Sep, 2021 at 12:59 AM
External Metadata 1.2 APS type is not supported
Symptoms When importing a Connect APS package to the CloudBlue Commerce (CBC) platform, for example, using a command similar to this: # apsconnect install...
Tue, 7 Sep, 2021 at 6:21 PM
[IDP] Basic troubleshooting.
Question How can I as a provider troubleshoot the IDP microservice if I have issues with it? Answer Most of the issue with IDP is a connection issue. ...
Thu, 9 Sep, 2021 at 3:57 PM
Cannot upgrade Connect package or Connect Extension: "Error while communicating with hub"
Symptoms Task for upgrading any Connect Package or Connect Extension itself fails with the error in core.log: Caused by: com.parallels.pa.service.aps....
Mon, 13 Sep, 2021 at 9:54 PM
[Office365] L1 Reseller unable to change Limit for customer's subscription
Symptoms On attempt to change limit for customer's subscription from L1 Reseller Control Panel (RCP > Customers > find subscription > clic...
Fri, 17 Sep, 2021 at 9:55 PM