Published Solutions

Published solution Articles non internal

Link to the site page leads to nonexistent page on the published site
APPLIES ONLY TO WEB PRESENCE BUILDER 11.5.6 VERSION Symptoms When sites are published, any links that are in the text and image modules are changed to...
Fri, 11 Dec, 2020 at 4:16 AM
PBA Control Panel is not available: 'The server is busy'
Symptoms The PBA Control Panel is not available, the system error message The server is busy is displayed in the Control Panel: The log of the...
Fri, 11 Dec, 2020 at 4:17 AM
OSS 20.5-2749
Fixed Issues OA-34213 Order provisioning could get stuck or fail due to an incorrect response of an internal method Included from OSS 20.5-2746 OA-340...
Tue, 18 Apr, 2023 at 9:46 AM
Cannot change service user's "Display Name" propery in CCP for subscription with Exhcnage Shared Domains feature enabled
Symptoms Cannot change service user's "Display Name" propery in CCP for subscription with Exchange Shared Domains feature, an error "T...
Fri, 11 Dec, 2020 at 4:20 AM
Lync Server 2013 Hosting Pack Integration 4.7
Release Notes Full release notes can be downloaded here. Known Issue The current implementation of Integration 4.7 does not support the Windows-bas...
Fri, 11 Dec, 2020 at 4:21 AM
How to Prepare Your DNS Services for the Upgrade to CloudBlue Commerce 21.0 or Later
This article describes how to prepare the DNS services on your installation for the upgrade to CloudBlue Commerce 21.0 or later. Depending on the target Clo...
Fri, 26 Nov, 2021 at 2:47 AM
[Azure CSP] Billing Order was generated after Azure CSP subscription was transferred to Azure Plan (Azure NCE)
Symptoms Azure CSP Subscription was transferred to Azure Plan. Afterwards, Azure NCE subsciprion was imported from Microsoft to CloudBlue Commerce. However...
Mon, 5 Apr, 2021 at 1:50 PM
Top Frame is not shown sometimes in OA CP
Symptoms In some cases top frame in CCP and in PCP is not generated, like at the image below: In UI log we can see that mainFrame and leftFrame are r...
Fri, 11 Dec, 2020 at 4:21 AM
The End of Life of the Hosted Exchange Module
         As of CloudBlue Commerce 21.0, the Hosted Exchange module is no longer supported, meaning that those who have the Hosted Exchange module on their ...
Mon, 24 May, 2021 at 8:01 PM
[Office 365 APS 2] No Background 2-Way Sync of Changes Applied on Microsoft Side
Symptoms Office 365 5.0.x - 16.6.x is used on your Odin Automation installation. Changes which are made by an Office 365 customer in the Microsoft On...
Fri, 11 Dec, 2020 at 4:22 AM