Published Solutions
Published solution Articles non internal
This article describes how to migrate from BIND DNS services to the Azure DNS service. Important: You can use the instructions of this article for installa...
Tue, 2 Aug, 2022 at 5:52 PM
TABLE OF CONTENTS Introduction Supported Configurations Overview of the Removal Procedure The Removal Procedure Step 1. Preparing Your Installation fo...
Wed, 17 Nov, 2021 at 9:51 PM
TABLE OF CONTENTS Introduction Overview The WHI Component Removal Procedure Step 1. Preparing the WHI Removal Tools Step 2. Removing Components from S...
Mon, 2 Aug, 2021 at 4:25 PM
Symptoms Unable to assign the Acronis service to an account with error below: Failed to assign the backup service from subscription XXXXX to the user &qu...
Mon, 31 May, 2021 at 3:06 PM
Symptoms Task named 'Unprovisoning siteWithHosting for APS Application Web Business Builder' NOT triggered by customer's removal action from...
Wed, 26 May, 2021 at 4:24 PM
Symptoms
Task Send link for change password fails with error Connection timed out: can not connect to host smtp.hostname.com:25, for example:
Task ID ...
Fri, 11 Dec, 2020 at 4:23 AM
Symptoms
A customer sees the following error in the Parallels Operations Automation (POA) Customer Control Panel at Subscription > VPS > Parallels ...
Fri, 11 Dec, 2020 at 4:23 AM
Symptoms A newly provisioned virtual environment is visible in Provider Control panel but not in Customer Control Panel. The node the virtual enviro...
Fri, 28 May, 2021 at 9:19 PM
Symptoms A task for import of custom localization (for example, APS application 'UAM-en_US', id 189 : importing APS package 'UAM-en_US-1.1-1.ap...
Sat, 29 May, 2021 at 12:20 AM
Symptoms
Provider needs to get access to logs of FTP service on POA-managed hosting server:
to investigate a customer's problem with FTP service...
Fri, 11 Dec, 2020 at 4:24 AM