Published Solutions

Published solution Articles non internal

How to access an APS 2 sandbox
Question I requested a sandbox on, it was approved and is in 'Ready' status. How do I access it? Answer To co...
Wed, 22 Jan, 2020 at 7:00 PM
How to create a reseller in a sandbox
Symptoms How to convert a Customer to Reseller on APS sandbox? Resolution Create a Service Template in OA OA > Service Templates > Add...
Wed, 5 Feb, 2020 at 8:10 PM
APS REST API with oAuth fails with 403 error.
Symptoms Any requests to the APS REST API fails with 403 error if oAuth authorization is used. Cause oAuth authorization requires HTTPS protocol to...
Wed, 22 Jan, 2020 at 7:00 PM
UI hangs when creating APS resource from CCP
Symptoms When I try to create an instance of my APS resource from CCP, UI hangs in waiting for <host>... state. Cause Some script is stuck wh...
Wed, 22 Jan, 2020 at 7:00 PM
How can I get values of encrypted properties?
Symptoms I have a property with encrypted attribute but cannot get the value from my custom UI, access is allowed to the service I'm trying to get it...
Wed, 22 Jan, 2020 at 7:00 PM
APS 2 sandboxes FAQ
Find some answers to frequently asked questions about APS 2 sandboxes here For developers of APS 2 packages we provide sandboxes -- dedicated instances o...
Wed, 22 Jan, 2020 at 7:01 PM
How to reinstall a broken sandbox
Question After some operations my sandbox is broken (database became inconsistent, some services do not work, etc). How to reinstall the sandbox and star...
Wed, 22 Jan, 2020 at 7:01 PM
Can I request more than one sandbox?
Question I need more than one sandbox to develop a package. Can I get another one? Answer Typically we provide just one sandbox with a given confi...
Wed, 22 Jan, 2020 at 7:01 PM
APS 2 resource creation fails with Creation of resource with type is not allowed
Symptoms In OSA 7 in CCPv2 creation of a resource fails with the following output in UI: Creation of resource with type '
Wed, 5 Feb, 2020 at 9:19 PM
[G-Suite] Synchronize resource usage task fails: Transaction rolled back: Subscription is locked
Symptoms Synchronize resource usage for APS application instance #XXX (G Suite) periodic task fails: Last execution output Transaction rolled back Tra...
Wed, 5 Feb, 2020 at 9:19 PM