Published Solutions

Published solution Articles non internal

[H-sphere] CVE-2015-5477 BIND vulnerability
Symptoms Bind vulnerability CVE-2015-5477 Resolution Install SPU 123 update according to the following KB article: https://kb.cloudblue.com/e...
Wed, 13 Apr, 2022 at 6:44 PM
How to set up and verify publishing via FTP in Parallels Plesk Sitebuilder?
Question How to set up and verify publishing via FTP in Parallels Plesk Sitebuilder? Answer Site publishing settings are configured through the Par...
Wed, 13 Apr, 2022 at 6:44 PM
A container with VPN inside can lead to node BSOD or container may hang in stopping state
Symptoms Container with VPN running inside can hang in "stopping" status with running 3 processes. Stopping the container with VPN runni...
Wed, 13 Apr, 2022 at 6:44 PM
How to change the default inodes limit for ploop containers?
Question How can I change the inodes limit for ploop containers? Answer Inodes limit is calculated on container disk creation or disk re-size opera...
Wed, 13 Apr, 2022 at 6:44 PM
OS template cache cannot be created: "Unable to connect to"
Symptoms OS template cache creation fails with a similar error message: # vzpkg create cache debian-7.0-x86_64 Creation OS template cache for debian-7...
Wed, 13 Apr, 2022 at 6:44 PM
Problem with slave DNS after re-attaching of service node: "STDERR WARNING: key file (/etc/rndc.key) exists, but using default configuration file (/etc/rndc.conf)"
Symptoms After re-attaching DNS node, PPA panel shows the error: Error message or request description : Destination host 'vmsdc1intpkl02' (#5)...
Wed, 13 Apr, 2022 at 6:44 PM
How to deal with out-of-sync issues
Symptoms Some items, such as a webspace, domain, user or mailbox, are shown as not being in-sync in the Parallels Operations Automation (POA) Control Pan...
Wed, 13 Apr, 2022 at 6:44 PM
[How to] How to verify that Plesk SiteBuilder is up-to-date and install the updates
Important notes The instructions below do not refer to cluster installations of Plesk SiteBuilder. To upgrade Plesk SiteBuilder in a cluster, contact ...
Wed, 13 Apr, 2022 at 6:44 PM
OA 7.0.0 HOTFIX 129945 UI CORE APP v4
Release Notes Fixed Issues New Fixed Issues POA-108738 Wildcard support in DNS records This fix also requires: OA 7.0.0 HOTFIX 129946 PUI ...
Wed, 13 Apr, 2022 at 6:44 PM
Could not run Plesk CLI: "symbol lookup error: /usr/bin/sw-engine: undefined symbol"
Symptoms It is not possible to connect to the Plesk , with a 500 Internal Server Error or "502 Bad Gateway" error. The following error a...
Wed, 13 Apr, 2022 at 6:44 PM