Published Solutions

Published solution Articles non internal

Operations Automation (formerly POA) 6.0 Update 3
Release Notes Full release notes for Operations Automation version 6.0.3 can be downloaded here. Functional Changes VPS Hosting Self-update of ...
Thu, 23 Jan, 2020 at 1:59 AM
OA 7.4.0 HOTFIX 133040 PLATFORM v4
This hotfix is superseded by hotfix OA 7.4.0 HOTFIX 133474 PLATFORM v17 Internal content
Thu, 23 Jan, 2020 at 1:59 AM
Failure of tasks 'H2E Operation on host #xxx' causes Control Panel outage
Symptoms During brands synchronization several tasks 'H2E Operation on host #xxx' have been found in failed state with the following output: T...
Thu, 23 Jan, 2020 at 1:59 AM
How does High Availability work in OACI environment?
Question How does High Availability work in Operations Automation Cloud Infrastructure environment? Answer When a Virtuozzo node is registered i...
Thu, 23 Jan, 2020 at 1:59 AM
Wrong generation of KSK digest for setting DNSSEC through plugins
Symptoms OA generates wrong digest for DS record and send it to PHP domain plugins in SetDNSSEC method. As a result: Providers can not use dige...
Thu, 23 Jan, 2020 at 1:59 AM
Bootstrapper fails with error: "Can't find any matching row in the user table"
Symptoms A Plesk Panel upgrade fails with the error below: ERROR: Zend_Db_Statement_Exception SQLSTATE[HY000]: General error: 1017 Can't find file...
Thu, 23 Jan, 2020 at 1:59 AM
Operations Automation 5.5.9 HOTFIX 125037 APS v2
This hotfix is superseded by hotfix https://kb.cloudblue.com/126030. Internal content
Thu, 23 Jan, 2020 at 1:59 AM
Not possible to perform some operarion for OpenSRS domain: "Can not modify name servers due to unable to set cookie with OpenSRS server. OpenSRS response: [415] Authentication Error"
Symptoms Attempt to change NS/update contact for the domain registered with OpenSRS fails: Name Servers update was failed. Can not modify name servers due...
Mon, 12 Jul, 2021 at 4:40 PM
BA 7.3.0 HOTFIX 132376 CONFSYNC v2
This hotfix also requires OA 7.3.0 HOTFIX 132121 PAU v2 Fixed Issues New fixed Issues PBA-83308 Capability to move resource between resource cat...
Thu, 23 Jan, 2020 at 1:59 AM
ASP .NET 4.0
Symptoms There is no ASP.NET 4.0 Support established for the domain in ISAPI mode while enabling ASP.net 4 support on IIS 6-based hosting. Cause ...
Thu, 23 Jan, 2020 at 1:59 AM