Published Solutions
Published solution Articles non internal
Symptoms The Order Management REST API documentation contains instructions on filtering orders based on CustomerID. It mentions to use the function '...
Tue, 17 Oct, 2023 at 1:34 PM
Symptoms After placing a downsize change order for an Adobe Cloud subscription, the order detail on the Summary tab does not match the changes detailed...
Thu, 19 Oct, 2023 at 4:24 PM
Symptoms During the test, the sales order got the status "Approval Request Submission Failed" and failed with the error "HTTP server retu...
Sat, 9 Sep, 2023 at 1:09 AM
Symptoms It is observed that some product names was not shown correctly in Product Inventory page. For example, for product name 'Power Automate Pro...
Mon, 23 Oct, 2023 at 5:09 PM
Symptoms Customer place a SO for an Adobe VIP Marketplace based plan and fails with and error like this: Message from the Vendor: Finalizing purchase ...
Fri, 27 Oct, 2023 at 6:43 PM
The upgrade to BSS 21.14 brings several changes related to the OrderLog table in the BSS database: a new column to the table, a new view, a new periodic...
Tue, 21 Nov, 2023 at 11:58 PM
Symptoms Place a NCE order that gets completed on Connect side, but on CloudBlue Commerce (CBC) falls into "Date Validation failed" with follo...
Fri, 3 Nov, 2023 at 12:12 AM
Symptoms I tried to reset the password on the CloudBlue Connect Portal (https://portal.connect.cloudblue.com), but no email was sent to me to reset my pass...
Sat, 4 Nov, 2023 at 4:26 AM
Dear Valued Customers, We hope this email finds you well. As part of our ongoing commitment to providing exceptional service and streamlin...
Tue, 7 Nov, 2023 at 11:31 PM
Symptoms Auto-renewal setting generates an empty request to Connect. The product does not have editable parameters for Change Requests and the subscript...
Fri, 10 Nov, 2023 at 8:56 PM