Published Solutions
Published solution Articles non internal
Question How to regenerate the NCE Refresh Token once it is expired? Instructions Keep in mind that in order to generate this refresh token, acc...
Fri, 8 Sep, 2023 at 6:27 PM
Question How to fix error 'AADSTS50011' when accessing MS trying to generate the refresh token? Full error message: AADSTS50011: The redirect ...
Fri, 8 Sep, 2023 at 8:23 PM
Question Our security team is suggesting that we hide or remove this page ( https://brand.tld/aps ) And I would like to know if this actions is possible ...
Fri, 8 Sep, 2023 at 10:04 PM
Question Script for migrating subscriptions from CSP to NCE does not support "promo code" parameter. As a result we need to apply promo codes t...
Wed, 13 Sep, 2023 at 4:55 AM
Symptoms All customers see doubled prices in UX1 marketplace. Cause Incorrect configuration. Resolution In customer's CP, add some product to the...
Fri, 15 Sep, 2023 at 10:53 PM
Symptoms Trying to export, add notification then import result in error: "Notification Template 'Office 365 Expiration' was neither provided i...
Tue, 19 Sep, 2023 at 6:34 AM
Symptoms There is no option to upgrade the order to an existing subscription, we can only see an option to upgrade to a new subscription. Cause Partia...
Thu, 21 Sep, 2023 at 2:11 AM
Question Do you have some instructions/manual for updating the "a8n-operator" microservice? Answer a8n-operator is an internal microservice....
Fri, 29 Sep, 2023 at 1:33 AM
Symptoms After uploading a PPR file, resource rate period prices were changed to zero for some plans. Cause Software related issue #PDI-1558 - 'Plan...
Fri, 29 Sep, 2023 at 4:29 AM
Symptoms From the login page click on "Forgot password" link and attempt to reset user password. No email is received and it can be found a fa...
Fri, 29 Sep, 2023 at 6:17 PM