Published Solutions

Published solution Articles non internal

Error when trying to place Upgrade/Downgrade resource error.
Symptoms When trying to upgrade/downgrade resource via CCP error appears: The Current Usage of `[resource_name]` exceeds Total Amount. or The...
Fri, 11 Dec, 2020 at 4:34 AM
During site/webspace removal a task 'Change virtual directory 'Root'' fails: "web site for virtual directory has unexepectedly disappeared"
Symptoms If POA subscription has some site application installed in root location of the webpsace, then destruction of such subscription generates the ta...
Fri, 11 Dec, 2020 at 4:34 AM
Lync APS 2 resources added to existing subscriptions are not auto-provisioned
Symptoms Provider has modified Service Template and added Lync APS2.0 resources to it. After subscriptions were synchronized with the template, new Lync ...
Fri, 11 Dec, 2020 at 4:34 AM
After moving the domain subscription domain owner was not changed
Symptoms Provider used "move subscriptions" functionality introduced in PBA-E 6.0 to move domain subscription from account A to account B Subsc...
Fri, 11 Dec, 2020 at 4:34 AM
Task `Configure site application (instance_id = xxx) on DS yyyy' (id=1234567) execution failed
Symptoms Task Configure site application fails with the following error: Destination host 'PEMWINWEB01.domain.tld' (#22), IP '10.0.0.1&...
Fri, 11 Dec, 2020 at 4:34 AM
Provisioning Failed - MozyPro APS Error while configuring subscription1234567 --invalid number of licenses
Symptoms During changing of a service plan for subscription with MozyPro APS an order fails with the Provisioning Failed status. The following error c...
Fri, 11 Dec, 2020 at 4:34 AM
PHP scripts do not work on Linux NG cluster: Premature end of script headers
Symptoms When PHP pages are accessed, browser shows 500 error and following is thrown in webspace logs and httpd error_log: Premature end of script he...
Fri, 11 Dec, 2020 at 4:34 AM
shaman: Failed to read XML model: syntax error
Symptoms shaman stat command prints a warning: shaman: Failed to read XML model: syntax error What does it mean and how to fix this kind of error?...
Fri, 11 Dec, 2020 at 4:34 AM
"To Control Panel" link does not work in Parallels Business Automation Reseller CP
Symptoms The To Control Panel link in the Parallels Business Automation (PBA) Provider Control Panel (PCP) or Reseller Control Panel (RCP) does not work....
Fri, 11 Dec, 2020 at 4:34 AM
Different values of 'Prohibit send quota' in Customer CP and in Exchange
Symptoms A customer created Exchange mailbox info@customer.com in their POA Control Panel with the following limits: Issue warning at 1024 MB Prohibi...
Fri, 11 Dec, 2020 at 4:34 AM