Published Solutions

Published solution Articles non internal

O365 5.x: Canceled subscription and licenses look active on O365 CCP screens
Symptoms Take Account, provision subscription Provision 2nd subscription based on another compatible offer Create users on both subscriptions, assi...
Fri, 11 Dec, 2020 at 4:34 AM
An error 'There is no such database user' is shown on attempt to change database user password.
Symptoms An error 'There is no such database user' is shown on attempt to change database user password: There is no such database user, use...
Fri, 11 Dec, 2020 at 4:34 AM
POA 5.5 Update 5
Release Notes Full release notes for Parallels Operations Automation (POA) version 5.5.5 can be downloaded here. Functional Changes Log in as a C...
Fri, 11 Dec, 2020 at 4:34 AM
Cannot add duplicate collection entry of type 'binding' on IIS
Symptoms Windows Shared Hosting task fails with the following error: Destination host 'providerhost01.tld' (#2690), IP '1.2.3.4' :...
Fri, 11 Dec, 2020 at 4:34 AM
Unable to provision Plesk in VPS
Symptoms Provisioning fails. The following error can be found in poa.log: Oct 12 14:44:12 poamn.superdomain.com : DBG [openapi:10.254.0.15:5363 1:1407...
Fri, 11 Dec, 2020 at 4:34 AM
[Lync 2013]Add New Call Group button incorrect accessibility in case of multiple subscriptions
Symptoms Customer has two Lync subscriptions (Subscription 1 and 2 for example). If there are no free phone numbers in both Lync subscriptions button CCP...
Fri, 11 Dec, 2020 at 4:34 AM
Windows Azure Pack APS Package Update 4 Hotfix 3
About This Update: Fixed CCU-10287 Added Portuguese translation to WAP APS. Requirements: To be able to use this update, you need the following...
Fri, 11 Dec, 2020 at 4:34 AM
Failed task to set photo for AD user: Unknown error 0xC220140E
Symptoms Failed task to Set photo for AD user Last execution output Destination host '' (#320), IP '' : Provisioning request fa...
Fri, 11 Dec, 2020 at 4:34 AM
Cannot send email through Contact Form when Captcha is enabled: "Your message could not be sent due to an internal error"
Symptoms Cannot send email through Contact Form when "Enable the protection from automated spam postings" is enabled (with Captcha). The follow...
Fri, 11 Dec, 2020 at 4:34 AM
Linux Shared Hosting NG: Resource Configuration
The Service Template for Linux Shared Hosting NG service must include a Resource Type based on the Physical Hosting (Apache) Resource Class. The same resour...
Fri, 11 Dec, 2020 at 4:34 AM