Published Solutions
Published solution Articles non internal
Symptoms The migration project is stuck in `running` state. It is not possible to launch another project simultaneously. Cause The migration manage...
Wed, 29 Apr, 2020 at 9:00 PM
Symptoms Sales order for domain registration fails with the following error: Platform error #error_code #1, extype_id #1, module_id #DnsZoneMutato...
Sat, 2 May, 2020 at 5:30 PM
This hotfix also requires CB 20.4.0 HOTFIX PUI v20 CB 20.4.0 HOTFIX APS Init Wizard v3 IDP 1.7 ( on systems with IDP ) Fixed Issues: OA-24221 The &...
Mon, 30 Aug, 2021 at 11:23 PM
This hotfix can also be installed with helm chart branding-ui-cluster 20.4.2216 or later This hotfix also requires CB 20.4.0 HOTFIX PLATFORM v30 Fi...
Sat, 21 Nov, 2020 at 4:36 AM
Symptoms Reconciliation report generated in Azure CSP instance ( Provider's Control Panel > Applications ->Azure Cloud Provider -> Select I...
Sun, 10 May, 2020 at 10:07 PM
Symptoms It is not possible to restore Virtual Machine: PRL_ERR_BACKUP_BACKUP_UUID_NOT_FOUND
error message: (Make sure that you specified the back...
Wed, 13 May, 2020 at 7:06 PM
Fixed Issues OA-13216 Resource usage collection does not work on web servers running CloudLinux 6.9 Obtaining This hotfix can be downloaded from her...
Mon, 25 May, 2020 at 11:18 PM
Symptoms It is not possible to open Operations > Services > WebHosting Plesk > Branding. It fails with the generic error message: An unexpected ...
Sat, 23 May, 2020 at 3:26 PM
Symptoms Usage is not collected for Azure CSP subscription for several days. There are no failed tasks in task manager. It can be seen that APS ...
Sat, 23 May, 2020 at 8:33 PM
Symptoms Sales order for Azure CSP subscription fails with the following error message: APS Application Error:
500 Internal Server Error
[800002] M...
Sat, 23 May, 2020 at 8:49 PM