Published Solutions

Published solution Articles non internal

Precheck for UG, DG, and CL order types before upgrading to 21.4
Obsolete order types UG, DG, and CL are going to be removed in CloudBlue Commerce 21.4. Also, RB order statuses will be changed to other statuses in this re...
Thu, 11 Nov, 2021 at 5:21 PM
Cloud Infrastructure Automation 18.0 Release 34
Pre-Prerequisites Fixed Issues Installation Procedure Help Resources Pre-Requisites This hotfix requires: Odin Automation Premium 7.4, or lat...
Thu, 21 Oct, 2021 at 4:06 PM
helm upgrade microservice components failed with error "failed to download a8n/"
Symptoms Attempt to upgrade CBC microservice components (aka CBC Extensions) such as in the list below (but not limited to) failed with error "failed ...
Wed, 27 Oct, 2021 at 12:04 PM
Missing Public Mode in End-Customer Marketplace
Symptoms In Reseller UX1, End-Customer Marketplace is missing the Public mode section. Example of a Reseller UX1 with End-Customer Marketplace enabled ...
Mon, 29 Nov, 2021 at 11:17 PM
SimpleAPI Verification Script
As a part of the instructions for the SimpleAPI deployment, this script is required to verify the result. Please, refer to SimpleAPI documentation for th...
Mon, 29 Nov, 2021 at 10:31 PM
How to Prepare Your DNS Services for the Upgrade to CloudBlue Commerce 21.0/21.1/21.2/21.3
TABLE OF CONTENTS Overview The Preparation Procedure Step A: Check Your Management Node Step B: Migrate from PowerDNS to BIND (If Applicable) Step C: ...
Fri, 26 Nov, 2021 at 1:59 AM
Cloud Infrastructure Automation 18.0 Release 35
Pre-Prerequisites Fixed Issues Installation Procedure Help Resources Pre-Requisites This hotfix requires: Odin Automation Premium 7.4, or lat...
Tue, 16 Nov, 2021 at 4:33 PM
User Received Error "Error 500" After Login
Symptoms After IDP feature is re-enabled by Provider, when a user login to CCP the user is returned with error "Error 500 An Internal server error has...
Wed, 17 Nov, 2021 at 7:04 PM
Upgrading the Reseller Invoice Notification Template to Include Order Number and PO Number
To simplify reconciliation and auditing, invoice notifications generated for resellers can now include order numbers and purchase order (PO) numbers. This ...
Fri, 26 Nov, 2021 at 12:28 AM
Setting up the Centos 7 node with poaupdater and platform configuration files
For CloudBlue Commerce version 21, a VM is required to run python scripts that use poaupdater and have access to OSS and BSS DB credentials in the format th...
Wed, 24 Nov, 2021 at 9:35 PM